Vice President, IT Application Services

Rooted in

Good.

Our Mission:

Our Vision:

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

• Develop multi-year application strategy and roadmap aligned with the business strategy and technology roadmaps.
• Develop departmental KPIs and manage and report to these metrics.
• Develop service catalogs and SLAs for services provided.
• Maintain applications and tools to supported versions
• Manage client expectations for application portfolio, support and delivery.
• Work with cross functional IT leadership to prioritize initiatives across work areas and effective resource planning.
• Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet the strategic needs of the business.
• Motivate, lead and develop a team of diverse individuals with a variety of experience levels and skill sets.
• Evaluate installed software solutions and identify areas to improve standards, simplify, and enhance functionality and/or transition to packaged solutions to improve supportability and time to market.
• Lead analysis of leading technology, industry, and market trends to determine their potential impact on the enterprise architecture with a focus on aligning and enabling the business strategy.
• Provide leadership direction for the overall strategic application architecture plans, system design, and implementation.
• Provide broad understanding of platforms and applications across all technologies to both IT and business leadership.
• Work with project teams across the organization to develop and apply architectural best practices and standards, including performing a more involved advisory role on complex initiatives.
• Deliver application recommendations consistent with architectural standards that drive significant value back into the organization relative to IT investments.
• Ensure the "face of IT" and all things coming out of IT are consistent with the communication strategies and aligned with ease of use and agility principles.
• Develop and apply consistent, standardized system development life cycle processes that are regularly updated through lessons learned from previous projects.
• Understand and apply development methodologies to meet service delivery objectives.
• Ensure Project Delivery objectives are met.
• Create and maintain architectural best practices and standards that address applications, data, and technology across the Applications landscape.
• Develop IT communication strategies and process optimization across the different groups touching IT (employees, business, corporate, production, etc.)
• Manage internal application development projects to meet scope, goals, budget, schedule, resourcing and deliverables.
• Maintain effective communication with business partners, management and team.
• Follows change management processes.
• Effectively applies established methodology and enforces standards.
• Ensures the project management methodology is adhered and stores all project deliverables and documentation.
• Leads and may champion change management activities.
• Support all applicable regulations such as SOX, HIPAA and GDPR.
• Develop department Cap ex and Op ex budgets and forecasts.
• Ensure team is structured and resourced to meet service delivery objectives.
• Provide leadership and management of staff, including mentoring and career development.
• Manage vendor relationships and contracts.
• Optimize resourcing to meet service delivery and cost objectives, through use of managed services, offshore resources, contractors.
• Ensure cross training and documentation is in place to meet service delivery objectives.

• 10+ years of experience implementing IT application projects with track record of handling multiple projects concurrently with successful project delivery across a broad footprint.
• Minimum of 10 years of experience in IT management, business analysis, solutions management or other related area.
• Experience with global delivery of SAAS application solutions.
• Experience successfully leading large, complex projects in business, IT consulting or management roles.
• Deep understanding of MS Project, Visio, PowerPoint, Word and Excel.
• Bachelor's degree in Information Technology, Business or a related field, or equivalent work experience.
• Experience with Financial and Operations ERP systems required, D365 preferred.
• Experience with Manufacturing systems preferred.
• Excellent client relationship skills
• Excellent verbal and written communication skills
• Strong project management skills
• Expert planning and organizing, decision-making and problem-solving skills
• Very detail oriented and organized
• Strong critical thinking and managerial skills, including managing of remote staff
• Strong interpersonal and diplomacy skills
• Solid working knowledge of entertainment industry (specifically, organizations similar to Deluxe) and industry context preferred
• Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results
• In-depth knowledge of the system development life cycle especially, current and emerging application development tools/platforms and application program development alternatives
• Knowledge of multiple technologies including system analysis and design tools
• Works well under stress with tight timelines for deliverables

• Competitive Pay
• Medical, Dental, Vision Benefits
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Retirement Plan - 401(K)
• Life/AD&D Insurance
• Short- and Long-Term Disability
• Paid Parental Leave
• Community Involvement Through our Rooted in Good Initiative
• Employee Resource Groups
• Employee Referral Payment Program
• Paid Time Off (PTO)
• Employee Assistance Program
• Commuter Benefits
• Employee Product Discounts

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