Cloud System Administrator

Location: Tallahassee, FL

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Job Posted
Feb 13, 2024
Company: Trulieve

Company & Role Overview

Summary

"Trulieve Grows One Patient at a Time"

Requisition ID:

Remote Work Available:

Cloud System Administrator

Location:

Reports to:

Department:

Position Summary

Job Description:

  • Create and manage infrastructure solutions for any cloud environment, such as Azure (Primary) and Amazon Web Services (AWS) in a multi cloud environment.
  • Help with the administration and development of the following:
      • Infrastructure monitoring and response
      • All endpoint management platforms (E.g. Tanium, Intune, Mosyle, etc)
      • Application Discovery and Onboarding
      • All existing, Legacy, or potential Software, Databases and Systems
      • Cisco Meraki Networking solutions
      • Provide Tier 3 IT Support as needed - onsite and remote.
  • 70% Cloud Systems Engineering and Development and 30% General IT Support.
  • Works with the Digital Workplace Manager and IT Support Managers to provide a smooth customer experience.
  • Help with training and documentation for the support staff for application specific problems.
  • Provide creative solutions to unusual problems.
  • Responsible for responding to technical needs 24/7.
  • Travel to different locations nationwide, up to 35%.
  • Any other tasks as assigned by the IT Executive leadership and Management.

Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, or related field preferred.
  • 5+ years of System Administration experience can be substituted for specific degree.
  • 2+ years working in IT Support or customer support Environment.
  • Networking and System Administration in a cloud environment is preferred.
  • Cisco Meraki Layer 2 and 3 networking experience is preferred.
  • Knowledge of Full Stack Development and infrastructure as code is preferred.
  • Experience with BACnet and IOT solutions is preferred.
  • Must be comfortable with multiple OS ecosystems. (Microsoft, Apple, Android, etc.)
  • Must be an excellent leader with ability to work with a diverse team, including vendors and external partners.
  • Must be willing take instruction from peers and customers.
  • Must approach all situations with a security and stability first mindset.
  • Willingness to comply with all policies and procedures.
  • Ability to manage and govern internal and external partners, including vendors.
  • Ability to take lead on unexpected application specific problems and prioritize appropriately.
  • Effective time- management and ability to multi-task.
  • Ability to travel up to 35% of the time nationwide.
  • Ability to make educated decisions quickly.
  • Ability to pass a Level 2 Background Screening.
  • Must be at least 21 years old.
  • Must have a passion for Customer service and problem solving.
  • Excellent Communication skill, both written and verbal

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About Trulieve