Quality Assurance Technician

Location: Joliet, IL

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Job Posted
Mar 16, 2024
Company: Cresco Labs, LLC

Company & Role Overview







  • Performs incoming inspections
  • Performs finished product sampling and inspection
  • Maintains retain library
  • Performs equipment and product line clearances before processing/production runs including but not limited to cleaning and sanitation verification, metal detector checks, and balance checks.
  • Performs regulatory label review and approval prior to start-up
  • Performs in-process verifications to ensure product weights, correct labeling & packaging for transfer.
  • Performs in-process ANSI inspections.
  • Performs verifications on finished product including but not limited to metal detection checks, label review, and record review.
  • Assists in customer complaints and product investigations, helping to assess risk, identify root cause and quarantine product.
  • Inspects packaged orders to ensure correct content and quantities, as deemed necessary.
  • Reviews in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices and written policies/procedures.
  • Monitors compliance to established Good Manufacturing Practice (GMP) guidance.
  • Reviews product quality standards and specifications to make sure they are available during production runs.
  • Complete all required trainings on time.
  • Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines.
  • Other duties as assigned


  • Bachelors Degree, OR 1-2 years experience & an Associate Degree, OR 2+ years experience in a production environment
  • Prior experience in a highly regulated industry. Highly desirable: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), FDA, HACCP, or SQ.
  • Prior experience in Quality Assurance or Quality Control function desired
  • Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA desired
  • Ability to follow written procedures and monitor others for adherence to written procedures
  • Ability to create or update written procedures with site operations personnel, as needed
  • Strong written and verbal communication skills
  • Detail-oriented
  • Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement solutions.



  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

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Company BenefitsBenefits for this job may vary.

401(k) with Company Match, Career Advancement, Dental, Medical, & Vision Benefits, Flexible Time Off / Unlimited Vacation, Inclusive Environment, Paid Parental Leave, Paid Time Off to Volunteer, Relaxed / Casual Dress Code, Short-Term & Long-Term Disability

Working Environment

(No Information)

About Cresco Labs, LLC

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEED initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.