Product Specialist - Ann Arbor (Part Time)

Location: Ann Arbor, MI

View cannabis job requirements in Michigan
Job Posted:
Mar 24, 2024
Company:
TerrAscend

Company & Role Overview

Summary

RESPONSIBILITIES

  • Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistance
  • Represent the brand in a positive and compliant manner while providing excellent customer service
  • Excellent interpersonal skills are crucial, must maintain a clean and professional appearance
  • Work with the Manager and Assistant manager to maintain and organize inventory, validate that all UPC codes and menus reflect the correct product information and pricing
  • Stay current on product and cannabis-related information and communicate this to the patients
  • Enter customer and order information into the POS system, process payment, and finalize orders
  • Responsible for inventory and cash reconciliation procedures
  • Maintain compliance with all company policies and procedures as well as local regulations
  • Answer questions and provide guidance on cannabis products and local restrictions
  • Keep all areas of the store clean and clutter-free throughout the day

QUALIFICATIONS

  • Must be 21 years or older and be able to pass a background check
  • Proven prior professional experience with cannabis products from a regulated retail or medical distribution center required
  • 2+ years of administrative customer relations/customer service and retail experience
  • Requires excellent customer service and interpersonal skills
  • Ability to communicate professionally in person, over the telephone, through email, and other electronic means in order to effectively explain all variations of cannabis products to guests
  • Excellent computer skills working within a POS system as well as a cash register and payment processing systems
  • Basic math skills with the ability to handle cash transactions
  • Must maintain a clean and professional appearance while in our customer-based environment or representing our brand
  • Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs

QUALIFICATIONS

  • Must be 21 years or older and be able to pass a background check
  • Proven prior professional experience with cannabis products from a regulated retail or medical distribution center required
  • 2+ years of administrative customer relations/customer service and retail experience
  • Requires excellent customer service and interpersonal skills
  • Ability to communicate professionally in person, over the telephone, through email, and other electronic means in order to effectively explain all variations of cannabis products to guests
  • Excellent computer skills working within a POS system as well as a cash register and payment processing systems
  • Basic math skills with the ability to handle cash transactions
  • Must maintain a clean and professional appearance while in our customer-based environment or representing our brand
  • Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs

Working Environment

(No Information)