Sr. Manager, Digital Product

"Trulieve Grows One Patient at a Time"

Requisition ID:

Remote Work Available:

Senior Manager, Digital Product

Department:

Location:

Reports to:

FLSA Status:

ROLE SUMMARY:

KEY DUTIES AND RESPONSIBILITIES

With the business:

• Facilitate and own the development of an integrated, strategic product roadmap in partnership with team and business stakeholders.
• Develop and deliver product recommendations (informed by data & best practices) to drive business forward - always staying one step ahead.
• Use data from analytics platforms to help inform future UX improvements (Google Analytics, session recording, heatmaps, surveys, etc)
• Develop and foster trusted, strategic relationships with business partners.
• Serve as main day-to-day contact point for business stakeholders through recurring engagements, sprint demos and more.

With the team:

• Lead and grow digital product management team and associated digital products.
• Work with and mentor team to author user stories, epics, acceptance criteria and more.
• Define strategy and lead team to deliver upon product vision that aligns with overall business goals to meet key performance indicators.
• Proactively analyze the market to make sure the product(s) continues to offer advantages over its competitors.
• Deeply understand and represent Trulieve customer and patient personas to help ensure the best possible user experience (in partnership with UI/UX).
• Actively participate in stand ups, planning sessions, demos and retrospectives with your team.
• Prioritize work efforts and provide high-level requirements for product execution teams.

With the peers & partners

• Serve as main strategic contact point for development vendors.
• Partner with delivery management and vendors to create sound and advantageous release plans.
• Work with internal groups to bring product roadmap to life including UX, engineering, QA, analytics, legal, business units, marketing and others.

REQUIRED SKILLS AND QUALIFICATIONS:

• 8+ years product management or similar experience in a digital environment.
• Experience working in an Agile/Scrum software development.
• Previous management experience.
• Influential communicator and skilled operator in a matrixed environment.
• Track record in working to quantifiable targets and goal orientation.
• Strong executive presence with good presentation abilities.
• Must be able to pass a level 2 background check.
• Outstanding verbal and written communication skills.
• A curious attitude and desire to learn.
• Experience working with third-party vendors.

ADDITIONAL QUALIFICATIONS

• At least one year developing and analyzing e-commerce user-journey A/B tests a plus
• Strong customer advocacy and CX focus
• CSPO (Certified Scrum Product Owner) certification.

Equal Opportunity Employer | Trulieve Supports a Drug Free Workplace