Company & Role Overview
Summary
RESPONSIBILITIES
- Assist PCM with all functions associated with the oversight of provisioning center
- Oversee and provide warm reception for all staff and visitors
- Coordinate with Inventory Control Specialist and perform routine inspections to maintain accurate inventory
- Manage and supervise the activities of staff, and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees
- Train staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all products, and best practices for personnel
- Communicate any customer incidents or complaints to the PCM
- Assist in ensuring the provisioning center's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices and company policies
- Strive for customer satisfaction in all respects and ensure a customer friendly environment
- Maintain and continuously update standard operating procedures, as directed
- Other duties as assigned
QUALIFICATIONS
- Must be 21 years or older and be able to pass a background check
- Bachelor's degree preferred
- 3+ Years of Assistant Management experience in a retail environment required
- 3+ Years Merchandising experience in a retail environment required
- 3+ Years' Experience working in a licensed Cannabis distribution/provisioning center
- Strong knowledge of retail sales and POS systems required
- Excellent customer service, interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Highly organized, detail-oriented, dependable and able to work well both alone and with others
- Strong communication skills, both verbal and written
- Employee needs to be able to walk, sit, stand, crouch and reach throughout the day; ability to life up to 25lbs
Working Environment
(No Information)