Retail Operations Business Partner

Location: Philadelphia, PA

View cannabis job requirements in Pennsylvania
Job Posted
Apr 23, 2024
Company: Curaleaf

Company & Role Overview


Rooted in


Our Mission:

Our Vision:

Our Values:

  • Lead and Inspire.
  • Commit to Win.
  • ONE Curaleaf.
  • Driven to Deliver Excellence.

This role will cover the Northeast Region. The candidate must reside in one of the following states: PA, MD, NY, NJ, CT

Curaleaf Culture:

Who You Are:

What you will do:

  • Always delivering on commitments and making things happen on a national scale
  • Proactively influence projects to secure success
  • Establish team goals, develop others and model how we work together
  • Ensure operational, procedural, and performance compliance for our national retail locations
  • Become an operational expert and "go to person" for retail across the country: drive new functions, roll-out nationally; run retail key user tests and conduct operations trainings
  • Coaching Managers in creating operational excellence and a positive guest experience
  • Create, maintain, and analyze effective procedures and KPIs across a national scope
  • Collaborate with cross-functional teams to identify areas of growth and improvement companywide sales
  • Oversee the development of national initiatives for implementation in respective area of responsibility
  • Demonstrating a broad knowledge of the national business strategy
  • National P&L analysis
  • Identifying business opportunities across multiple markets within both medical and adult use states
  • Provide ongoing support and partnerships with Managers, Senior Managers, Directors and VPs
  • Proactively identifying shortfalls in performance and addressing those opportunities with a positive approach
  • Review, manage and develop vendor national relationships
  • Work closely with Retail Systems team for new system implementations, existing system improvements
  • and maintenance
  • Work collaboratively with New Store Opening stakeholders across the country to ensure successful store
  • openings and product launches
  • Work to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to enhance profitability across all channels of business
  • Setting and agreeing to national stretch goals for yourself and others, measuring against key business drivers

What you bring:

  • Bachelor's Degree (preferred) in Business Management or Hospitality Management or 3-5+ years of operational management experience within a retail environment
  • Multiunit or National scope experience required
  • Tenacity, flexibility, and agility with endless curiosity
  • Good sense of humor
  • Ability to assess changing market conditions and competitor activity across the country Enjoys collaborating with cross functional partners as well as excelling on solo projects
  • Ability to develop efficiencies to drive sales and create change nationally
  • Impeccable verbal and written communication skills
  • Strong interpersonal, networking, and negotiation skills
  • Extensive retail/hospitality business acumen (P&L analysis, EBITA, BOGS, labor forecasting, etc.)
  • Meticulous attention to detail with the ability to organize and prioritize national projects
  • Exceptional critical thinking, problem-solving, and time management skills
  • Demonstrates resilience in the face of setbacks, sustaining personal, team and national output
  • Thrive in a customer first environment, can coach, and hold others accountable for exceptional results
  • Advanced computer literacy with MS Office proficiency (Outlook, Word, Excel, PP, Teams, Tableau)
  • Expected travel ~50% of the time (vehicle, air)

What We Offer:

  • Competitive Pay
  • Medical, Dental, Vision Benefits
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Retirement Plan - 401(K)
  • Life/AD&D Insurance
  • Short- and Long-Term Disability
  • Paid Parental Leave
  • Community Involvement Through our Rooted in Good Initiative
  • Employee Resource Groups
  • Employee Referral Payment Program
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Commuter Benefits
  • Employee Product Discounts

Curaleaf Awards and Achievements:

  • 2023 Ragan's Top Places to Work
  • 2022 TIME100 Most Influential Companies
  • 2020 Cannabis Doing Good's Good Neighbor Award
  • 2020: Minorities for Medical Marijuana's Diversity & Inclusion Award

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Current Curaleaf employees should use our internal job board to submit an application for current openings:

Working Environment

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About Curaleaf

Curaleaf creates clean, reliable, trusted cannabis products for wellness and medical use. Our highly-skilled dispensary staff is trained—and dedicated!—to help you find just the right method and concentration to achieve your personal cannabis goals