Customer Care Consultant - Part Time

CUSTOMER CARE CONSULTANT:

WHAT YOU WILL DO:

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
• All other job duties as assigned

WHAT YOU WILL NEED:

• High School diploma or General Education Development (GED) required
• Associate or Bachelor's degree in any field preferred
• Minimum of 2 years' experience with customer service in retail
• Excellent computer, mathematical, language and reasoning skills
• Bilingual in Spanish preferred
• Excellent multi-tasking skills over the phone and in-person
• Occasionally requires local travel, as needed
• Occasionally perform desk-based computer tasks
• Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl

WHAT WE HAVE TO OFFER OUR EMPLOYEES:

BONUS DUTIES YOU SHOULD UNDERSTAND:

Jushi continues to grow rapidly with new cultivation, manufacturing & retail licenses!