Program Support Specialist

Location: Chicago, IL

View cannabis job requirements in Illinois
Job Posted
May 14, 2024
Company: Green Thumb Industries

Company & Role Overview


The Role


  • Formulate, organize, and monitor inter-connected programs and coordinate cross-project activities to ensure goals are met.
  • Coordinate and support sprint planning, daily stand-ups, and sprint retrospective meetings.
  • Update current programs and coordinate with the Department stakeholders to keep workflow on track.
  • Manage program-related documents by ensuring all necessary materials are current, properly filed, and stored in Airtable.
  • Maintain a robust program calendar with priorities and due dates for the department.
  • Maintain clear and accurate communication and project documentation to include digital project plans, status reports, internal meeting notes, change requests, resource requests, and critical next steps.
  • Assist in Agent request tickets from FreshService portal for Omni Issues that include but are not limited to: Logistics platform updates, shutdowns, and zone changes.
  • Conduct research on best practices, trends, and developments related to program focus areas.
  • Assist with program evaluation efforts by collecting feedback, conducting surveys, and compiling data for performance reports.
  • Identify potential risks or challenges that may impact program success and work proactively to mitigate them.


  • BA in Business Administration or 4 years of Relevant Field Experience.
  • Proven experience as Program Coordinator or Relevant position.
  • Must be a proactive thinker who is resourceful, adaptive, and able to execute.
  • Exceptional skills with Excel, Word, Sharepoint and Project Management tools (Airtable preferred).
  • Proficiency in creating powerful presentations in PowerPoint/Canva.
  • Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels.
  • Fantastic organizational and time management skills.
  • Must understand and comply with the rules, regulations, policies, and procedures of GTI.
  • Must have a solid understanding of the Medical Cannabis laws and regulations, rules and regulations set forth by the state and the D.O.A.; a pursuit to further their understanding and knowledge of the industry and the laws is appreciated and commendable.
  • Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense and resourcefulness.

Additional Requirements

  • Must pass all required background checks.
  • Must be and remain compliant with all legal or company regulations for working in the industry.
  • Must possess a valid driver's license.

Company BenefitsBenefits for this job may vary.

Dental, Medical, & Vision Benefits, Paid Time Off, Company Discounts, Flexible Time Off / Unlimited Vacation, Free Snacks / Drinks, Inclusive Environment, Life Insurance, Lunch & Learns, Paid Parental Leave, Relaxed / Casual Dress Code, Short-Term & Long-Term Disability, Work From Home / Remote

Working Environment

(No Information)

About Green Thumb Industries

Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.

Join us on our mission to promote well-being through the power of cannabis while giving back to the communities in which we serve.

People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.