Customer Care Consultant - Part Time

Location: Normal, IL

View cannabis job requirements in Illinois
Job Posted:
Jun 23, 2024
Company:
Jushi

Company & Role Overview

Summary

CUSTOMER CARE CONSULTANT:

WHAT YOU WILL DO:

  • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
  • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
  • Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
  • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
  • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
  • All other job duties as assigned

WHAT YOU WILL NEED:

  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor's degree in any field preferred
  • Minimum of 2 years' experience with customer service in retail
  • Excellent computer, mathematical, language and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone and in-person
  • Occasionally requires local travel, as needed
  • Occasionally perform desk-based computer tasks
  • Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl

WHAT WE HAVE TO OFFER OUR EMPLOYEES:

BONUS DUTIES YOU SHOULD UNDERSTAND:

Company BenefitsBenefits for this job may vary.

401(k) with Company Match, Career Advancement, Career Training, Company Discounts, Dental, Medical, & Vision Benefits, Inclusive Environment, Life Insurance, Paid Time Off, Relaxed / Casual Dress Code, Short-Term & Long-Term Disability

Working Environment

(No Information)

About Jushi

Jushi continues to grow rapidly with new cultivation, manufacturing & retail licenses!