Dispensary Associate

Location: Danbury, CT

View cannabis job requirements in Connecticut
Job Posted
Jun 28, 2024
Company: Acreage Holdings Co.

Company & Role Overview



Why D&B Wellness, LLC?

Who you'll work for


Our Culture:

About the Role (


How you'll make a difference

  • Provide excellent customer service to all patients and customers and communicate in a positive and friendly manner in person and over the phone
  • Assists with legally checking both adult-use consumers and medical patients according to the most recent standard operating procedures and Connecticut cannabis regulations
  • Accurately process all point-of-sale transactions and verify order accuracy with customers
  • Resolve inquiries with professionalism while diffusing stressful situations. Partner with a member of management for assistance as needed to ensure excellent customer service
  • Able to answer questions about Connecticut cannabis laws and the Company from members and others
  • Assists consumers in purchasing products on-site on the on-line website
  • Provide information regarding adult-use products, as well as accessories sold on site.
  • Assists the Assistant Dispensary Manager with cash management on a daily and weekly basis.
  • Perform end of day closing procedures in POS system & investigate any variances at end of shift. Report any variances to closing manager to ensure effective communication & resolution
  • Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality (HIPPA) laws and Company policies and procedures
  • Maintains a clean, safe, and welcoming environment inside and outside the facility.
  • Other duties that may be assigned by either the Assistant Dispensary Manager or the Dispensary Manager according to the business needs.

Skills to be Successful

  • High school diploma or equivalent
  • 2 years post-secondary education in a related field preferred
  • 2+ years' experience in a fast-paced client-service intensive industry - hospitality and retail background preferred
  • Familiarity with history and varieties of cannabis preferred, but not required.
  • Outstanding phone and in-person customer service skills
  • Demonstrates proactiveness, flexibility, adaptability, and multi-tasking
  • Ability to maintain confidentiality and ethical conduct
  • Skill in accurate cash management and inventory control
  • Strong written and oral interpersonal communication skills
  • Ability to effectively plan and prioritize
  • Possess attention to detail
  • Ability to work effectively as part of a team
  • Absolute reliability and honesty
  • Must have weekend and weeknight availability

Company BenefitsBenefits for this job may vary.

Career Advancement, Career Training, Company Discounts, Dental, Medical, & Vision Benefits, Inclusive Environment, Life Insurance, Paid Parental Leave, Paid Time Off, Short-Term & Long-Term Disability

Working Environment

(No Information)

About Acreage Holdings Co.

Headquartered in New York City, Acreage is a multi-state operator of cannabis ‎cultivation and retailing facilities in the U.S., including the company’s national retail store ‎brand, The Botanist. Acreage’s wide range of national and regionally available cannabis products include the award-winning Botanist brand, the highly recognizable Tweed brand, the Prime medical brand in Pennsylvania, the Innocent edibles brand in Illinois and others. Acreage also owns Universal Hemp, LLC, a hemp subsidiary dedicated to the distribution, marketing and sale of CBD products throughout the U.S.

Since its founding in 2011, Acreage has focused on building and scaling operations to create a ‎seamless, consumer-focused, branded experience. More information is available at www.acreageholdings.com.