Brand Ambassador

Description

RESPONSIBILITIES:

• Engage with customers at events, trade shows, and promotional activities to promote our product
• Conduct market research and data collection to understand consumer preferences and trends
• Presents summarized information; makes recommendations.
• Deliver exceptional customer service by effectively communicating product features and benefits through education and talking points
• Conduct product educations to showcase key features and drive sales
• Post on social media to promote events, pop ups and products
• Assist in event marketing activities to increase brand awareness and customer engagement
• Responsible for providing a recap with photos to our Field Marketing Manager
• Collaborates with sales or marketing representatives to fully understand product and communication needs
• Manages in-store merchandising
• Set up and break down of vendor day equipment such as event tables and pop-up banners and other collateral.

KEY COMPETENCIES:

• Functional Acumen - Consistently shows comprehensive knowledge, skills, and abilities in the functional area(s) for which they are responsible and understand the fit with overall business goals.
• Emotional Intelligence - Consistently executes the four (4) principles of EQ (i.e., self-awareness, social awareness, self-management, relationship management).
• Intellectual Agility: Consistently evaluates challenges and opportunities from a variety of angles, taking in multiple inputs, and arrives at reasonable business decisions.
• Collaborate - Consistently maintains effective teaming relationships with internal parties and, as applicable, external parties.
• Dependable - Can be consistently trusted to execute their job responsibilities on time and within scope and meets or exceeds targeted business results.
• Upholds Company Values - Consistently role models and supports execution of the Company's core values.

REQUIREMENTS:

• Previous experience in sales or service industries preferred
• Must be passionate about cannabis
• High school diploma or equivalent preferred
• Must be 21 aged or older
• Ability to confidently engage in public speaking engagements
• Strong communication skills to effectively interact with customers and team members
• Experience in conducting product demos is a plus
• Social Media Engagement and Promotion
• Commit to three, three-hour pop ups per week preferred
• Find new locations for pop up educations, such as on campus
• Plan, promote and maintain weekly schedule
• Include follow up notes in HubSpot (CRM platform)
• Excellent communication skills (both verbal and written)
• Exceptional listening and persuasion skills
• Ability to prepare and execute meetings and presentations
• Customer focused mentality to service needs and resolve issues
• Excellent written and verbal communications skills with the ability to relate with customers, vendors and other levels of the organization effectively
• Must be self-motivated and able to work independently to meet or exceed sales/revenue goals
• Must have a valid Driver's License, ability to easily travel within 30-minute radius
• Every job applicant must pass a comprehensive background check, including the mandates of the local Cannabis Control Commission. A job offer issued before the completion of a background check shall be contingent upon a positive result. A negative background check result may lead to the withdrawal of the job offer
• All candidates must be ready, willing, and able to work a fully flexible work schedule to include days, nights, and weekends to meet fluctuating business demands based on the needs of the individual department.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required and includes all other duties as assigned by management.

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Able to sit, stand, or walk for long periods
• Able to bend, reach, and squat periodically
• Able to physically lift at least 50 lbs.
• Able to arrange small to medium-sized retail displays.

TILT is an Equal Opportunity Employer Committed to DEI

For Company information, visit:

TILT is a combination of leading cannabis companies that deliver products and services to businesses operating in the cannabis industry. Taking care of our people and doing what’s right for the business are complimentary imperatives at TILT Holdings Inc.