Wellness Associate - Part Time

Location: Cumberland, MD

View cannabis job requirements in Maryland
Job Posted:
Sep 09, 2024
Company:
TerrAscend

Company & Role Overview

Summary

Part Time

Wellness Associate

Where you'll be planted

Cumberland, MD

9am - 9pm 7 days/week

Physical Requirements

  • Stand constantly
  • Walk frequently
  • Reach and twist/turn with hands and arms
  • Climb or balance and stoop, kneel, crouch or crawl
  • Frequently lift and/or move up to 20 pounds
  • Occasionally lift and/or move up to 50 pounds
  • Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

To be blunt, this role will be about: (Responsibilities):

  • Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.
  • Management of patient records through the systems.
  • Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate.
  • Maintain knowledge of state regulatory requirements and guidelines.
  • Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security.
  • Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs.
  • Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
  • Complete the required state mandated training program.
  • Any other tasks assigned by Management.

What We're High On (Requirements):

  • Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
  • At least one (1) year of customer service, retail, or related experience preferred
  • Cannabis experience a plus
  • Must be flexible regarding work schedule, including evenings, weekends, and holidays
  • Ability to work well within a team environment

*** Background Check Requirement ***

EEO Statement

Disclaimer

This organization participates in E-Verify.

Esta Organización Participa en E-Verify.

Statement on External Recruiting Agencies

Working Environment

(No Information)