Company & Role Overview
Summary
Part Time
Wellness Associate
Where you'll be planted
Cumberland, MD
9am - 9pm 7 days/week
Physical Requirements
- Stand constantly
- Walk frequently
- Reach and twist/turn with hands and arms
- Climb or balance and stoop, kneel, crouch or crawl
- Frequently lift and/or move up to 20 pounds
- Occasionally lift and/or move up to 50 pounds
- Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
To be blunt, this role will be about: (Responsibilities):
- Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.
- Management of patient records through the systems.
- Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate.
- Maintain knowledge of state regulatory requirements and guidelines.
- Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security.
- Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs.
- Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
- Complete the required state mandated training program.
- Any other tasks assigned by Management.
What We're High On (Requirements):
- Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
- At least one (1) year of customer service, retail, or related experience preferred
- Cannabis experience a plus
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Ability to work well within a team environment
*** Background Check Requirement ***
EEO Statement
Disclaimer
This organization participates in E-Verify.
Esta Organización Participa en E-Verify.
Statement on External Recruiting Agencies
Working Environment
(No Information)