Company & Role Overview
Summary
POSITION SUMMARY:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Planning, Data & Analysis
- Participate in the coordination and execution of order fulfillment
- Work directly with the Packaging Team(s), Sales Team, and Delivery Team(s)
- Develop delivery schedules and route plans utilizing historical and future-looking data and to seek opportunities to enhance customer service and to reduce operating costs
- Maintain strict and compliant inventory records of all inbound and outbound products
- Perform basic inventory and miscellaneous data analysis as needed
- Monitor schedule adherence, productivity, customer service, product integrity and safety performance of each route and delivery team
- Log delivery data and perform delivery cycle recaps (route/drop efficiency, mileage, fuel costs, revenue per drop, etc.)
- Using core metrics and key performance indicator data, achieve department quantity, quality, and productivity objectives
Logistics & Scheduling
- Lead and understand all delivery logistics operations to include sales order review, route planning and communication
- Coordinates order staging with the fulfillment team
- Ensures transport vehicles are loaded and unloaded daily
- Maintains timely communication to sales partners regarding deliveries, manifests, questions, and product returns
- Maintain, adapt, and improve upon delivery times and schedules to maximize resources and minimize cost
- Create, revise and publish delivery manifests
- Utilize available tools to enhance the delivery experience
- Analyze routing parameters and location geography and recommend enhancements to initiate fleet cost savings
- Serve in an on-call capacity during delivery cycles working early, late, or extended hours to remain available to customers, stakeholders, and the delivery team(s)
- Review customer demand volume and mix for routes and determine potential gains from revising routes
Communication
- Ensures timely dispatch of communications of routes/schedules to the Fulfillment Team, Delivery Team(s), Sales Team, partners, and to the DOH
- Coordinate daily communications between the facility, Delivery Team(s), and the DOH
- Participate in communication between departments regarding movement of inventory, returns, and deliveries
- Update metrics and distribute reports as needed
- Participate in collaborative conference calls and sales meetings as needed to address routing and distribution issues
- Support communication to the state with critical revisions and updates
- Utilize communication tools (walkie-talkies, email, phone, company portals) to promote an effective interdepartmental workflow
- Communicate planned vs. actual results and set the pace for the team
Computing/Software
- Proficient with Microsoft Office (especially Excel) and Google Maps
- Learn and use various transportation and inventory tracking systems including MJ Freeway.
- Support and maintain proficiency with inventory tracking and recordkeeping functions with the state seed-to-sale e-system MJ Freeway remaining in compliance with the Department of Health's rules and regulations.
Inventory Control
- Learn and manage the Supply Chain functions in MJ Freeway
- Ensure inventory transactions are entered expeditiously and with statuses updated
- Track movement of finished packaged cannabis products through to completion of delivery
- Participate in inventory cycle counting
- Review, receive and process product returns adding inventory to MJ Freeway and internal databases
- Receive and intake dispensary returns, third party items, vault consumables, etc. and maintain visual organization
- Assist in destruction and tracking of dispensary returns
- Perform unit count conversions, combinations, and adjustments to meet order fulfillment requirements and organizational/storage needs
Compliance
- Learn and maintain continual awareness and understanding of rules and regulations determined by the law and by the DOH, and ensure department remains fully compliant at all times
- Report required information to the Compliance Department, Packaging Department, and to the DOH as necessary
- Follow standard operating procedures (SOP) for all operations, ensuring adherence to company and regulatory compliance (proper weighing, data recording, product tracking, security, green waste disposal, etc.
- Ensure that all product and orders are compliant to include packaging and required batch and content labeling
- Maintain security protocols are maintained during delivery cycles
Administrative
- Maintain accurate and compliant internal records of documents/workbooks including schedules, invoices, manifests, vehicle information, and returns
- Perform administrative duties such as data entry, data transmitting, phone answering, communication drafting, etc.
Maintenance
- Schedule emergency and regular maintenance and repairs to ensure vehicles are safe, compliant, and roadworthy
- Coordinate and/or perform fleet operator-level maintenance
- Ensure vehicles are cleaned, sanitized and ready for use
- Maintain awareness of vehicle conditions and status of critical documentation such as registration and safety inspection
- Maintains and updates service records internally and in MJ Freeway
- Monitor and maintain vehicle storage spaces and climate controls to ensure product integrity is maintained
Process Improvement
- Serve as a proponent for critical continuous improvement, quality and occupational safety initiatives such as the 5S program and Hazard Communication
- Perform quality audits and "ride alongs" to seek process improvement opportunities
- Maintain 5S and sanitation standards (safety, organization, cleanliness, and compliance) within the van loading and order staging spaces
- Ensure daily/weekly/monthly 5S and Sanitation Schedules are completed properly and on time. Serve as a champion for sanitation and bio-security
- Train and coach team members in accordance with SOP, work instructions, process controls, etc.
- Conduct performance gap analysis and identify obstacles to success (forms of waste, variation, etc.)
- Participate in delivery calls and communicate with dispensary customers and driving teams to troubleshoot discrepancies and mitigate common errors
- Engage in honest, innovative, problem solving dialogue
What We Offer:
- Career Growth Opportunities
- Competitive Pay and Benefits (Health, Dental Vision)
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/AD&D Insurance, Short & Long-Term Disability
- Community Involvement Initiatives
- Employee Referral Bonuses and Product Discounts
Curaleaf Awards and Achievements:
- 2023 Ragan's Top Places to Work
- 2022 TIME100 Most Influential Companies
- 2020 Cannabis Doing Good's Good Neighbor Award
- 2020 Minorities for Medical Marijuana's Diversity & Inclusion Award
Follow us on Social Media:
Rooted in Good.
Our Vision:
Our Values:
- Lead and Inspire.
- Commit to Win.
- ONE Curaleaf.
- Driven to Deliver Excellence.
Current Curaleaf employees should use our internal job board to apply for current openings: https://app2.greenhouse.io/internal_job_board
Working Environment
(No Information)
About Curaleaf
Curaleaf creates clean, reliable, trusted cannabis products for wellness and medical use. Our highly-skilled dispensary staff is trained—and dedicated!—to help you find just the right method and concentration to achieve your personal cannabis goals