Company & Role Overview
Summary
DISPENSARY GENERAL MANAGER
THE TEAM
WHAT YOU WILL DO
- Hire and develop a team who are passionate about medical cannabis and the service they provide
- Lead by example through being the ultimate illustration of service, dedication, pace, positivity and energy
- Support and maintain BEYOND / HELLO's mission and culture of positivity
- Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company's culture and expectations are met and exceeded
- Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
- Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
- Identify and develop process improvements to assist with company growth
- Maintain thoughtful store scheduling to drive revenue while controlling overhead costs
- Perform daily inventory audits and record daily and monthly category sales and ensure accuracy at all times
- Oversee End of Month inventory reconciliations and report any discrepancies in real-time
- Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels
- Ensure accuracy for all cash handling in the front of house and back of house
- Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration
- Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Regional Dispensary Manager, Marketing Team, and Inventory Team
- Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics
- Present a professional image in appearance, actions and words
- Abide by city and state regulations at all times
- Receive deliveries, build purchase orders, and maintain accurate records
- Complete daily and weekly tasks/duties as assigned by Dispensary Regional Manager
- Maintain neatness, organization, and overall cleanliness of the entire store
- Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor
- Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues
- Evaluate competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
- Provide support with various employee initiatives and team building
- Provide support with various off and on hour events and specials
- Report any and all issues or complaints relating to product to the Regional Dispensary Manager, Inventory Manager, and Director of Retail Operations in real-time
- Work closely with Team to run a clean, smooth, efficient and compliant store and maintain BEYOND / HELLO's mission, values, and positive culture
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor's degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting and standing
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
- Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
- Complete any needed assistance including oversight and coverage outside of
- the assigned region as needed
- An environment with moderate to loud noise level
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
BONUS DUTIES YOU SHOULD UNDERSTAND:
Company BenefitsBenefits for this job may vary.
401(k) with Company Match, Career Advancement, Career Training, Company Discounts, Dental, Medical, & Vision Benefits, Inclusive Environment, Life Insurance, Paid Time Off, Relaxed / Casual Dress Code, Short-Term & Long-Term Disability
Working Environment
(No Information)
About Jushi
Jushi continues to grow rapidly with new cultivation, manufacturing & retail licenses!