Company & Role Overview
Summary
Description
Why Acreage CCF NJ, LLC?
Who you'll work for:
Our Culture:
About the Role
:
How you'll make a difference
:
- Ensure all members of the facility deliver a superior level of customer service in person, on the phone or through electronic communications.
- Oversee and manage efficient and compliant operations including but not limited to inventory management, cash management, employee scheduling, member in-take, and overall record keeping
- Ensure proper training of all dispensary personnel on SOPs, customer service expectations, cannabis 101, and key compliance regulations, and hold accountability fairly and consistently when standards are not met
- Monitors product selection, assortment and sales trends and partners with buyer and manager to flag any revenue opportunities
- Analyze business results to strategize and enable achievement of KPI's including but not limited to sales, customer service, inventory, payroll cost and operating expense.
- Partner with Marketing to communicate our savings, selection and service to the community with goal of increasing sales and customer counts.
- Lead and encourage effective communication amongst the dispensary team fostering a positive work environment.
- Keep executive management team briefed on ongoing business operations and opportunities and escalate any concerns timely
- Partner with Human Resources for talent selection, onboarding, offboarding, employee relations concerns and talent development
- Consistently model professionalism and serve as a role model to the dispensary staff during periods of high stress and ambiguity.
- Maintain a clean, safe, and welcoming environment inside and outside the facility with a high attention to detail and regularly review facility needs and communicates them to the appropriate parties
- Collaborate with shared services such as compliance, IT, and accounting and appropriately communicate facility needs
- Submit requisitions, invoices and approvals on timely basis. Collaborate with finance and accounting to manage vendor payments prioritize invoices for payment.
- Stay up to date on cannabis industry trends, changes to compliance regulations, product knowledge and vendor relationships, keeping relevant personnel informed, to optimize business operations and results.
Skills to be Successful
:
Education and Experience
- Bachelor's degree preferred
- 5+ years of progressively responsible experience in a high volume, fast-paced, customer-facing team management. Cannabis industry experience is desirable
- Demonstrated track record in retail management including financial indicators and budgets
- Demonstrated leadership skills resulting in engaged proficient team members
Computers and Technology
- Highly Proficient in Microsoft Outlook, Word, Excel and PowerPoint
- Strong knowledge of and proficiency with Point of Sale, inventory and transaction tracking systems used to facilitate sales and operations.
Perks & Benefits:
- Full suite of medical, dental, and vision insurance
- Paid parental leave
- 401 (k)
- Paid Time Off
- Short Term and Long-Term Disability
- Employee Assistance Program
- Employee life insurance and supplemental life
- Spouse and child life and ADD&D
- Pet insurance
- FSA and HAS available
Schedule
- Must have night and weekend availability working non-traditional business hours periodically to maintain appropriate oversight and approachability for all shifts
Work Environment and Physical Demands
Code of Conduct
Acreage CCF NJ, LLC
Acreage CCF NJ, LLC .
Company BenefitsBenefits for this job may vary.
Working Environment
About Acreage Holdings Co.
Headquartered in New York City, Acreage is a multi-state operator of cannabis cultivation and retailing facilities in the U.S., including the company’s national retail store brand, The Botanist. Acreage’s wide range of national and regionally available cannabis products include the award-winning Botanist brand, the highly recognizable Tweed brand, the Prime medical brand in Pennsylvania, the Innocent edibles brand in Illinois and others. Acreage also owns Universal Hemp, LLC, a hemp subsidiary dedicated to the distribution, marketing and sale of CBD products throughout the U.S.
Since its founding in 2011, Acreage has focused on building and scaling operations to create a seamless, consumer-focused, branded experience. More information is available at www.acreageholdings.com.