Product Specialist

Physical Requirements

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

RESPONSIBILITIES

• Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistance
• Represent the brand in a positive and compliant manner while providing excellent customer service
• Excellent interpersonal skills are crucial, must maintain a clean and professional appearance
• Work with the Manager and Assistant manager to maintain and organize inventory, validate that all UPC codes and menus reflect the correct product information and pricing
• Stay current on product and cannabis-related information and communicate this to the patients
• Enter customer and order information into the POS system, process payment, and finalize orders
• Responsible for inventory and cash reconciliation procedures
• Maintain compliance with all company policies and procedures as well as local regulations
• Answer questions and provide guidance on cannabis products and local restrictions
• Keep all areas of the store clean and clutter-free throughout the day

QUALIFICATIONS

• Must be 21 years or older and be able to pass a background check
• Proven prior professional experience with cannabis products from a regulated retail or medical distribution center required
• 2+ years of administrative customer relations/customer service and retail experience
• Requires excellent customer service and interpersonal skills
• Ability to communicate professionally in person, over the telephone, through email, and other electronic means in order to effectively explain all variations of cannabis products to guests
• Excellent computer skills working within a POS system as well as a cash register and payment processing systems
• Basic math skills with the ability to handle cash transactions
• Must maintain a clean and professional appearance while in our customer-based environment or representing our brand
• Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs

*** Background Check Requirement ***

EEO Statement

Disclaimer

This organization participates in E-Verify.

Esta Organización Participa en E-Verify.

Statement on External Recruiting Agencies