Product Specialist

Location: Kalamazoo, MI

View cannabis job requirements in Michigan
Job Posted:
Nov 04, 2024
Company:
TerrAscend

Company & Role Overview

Summary

All benefits-eligible employees are provided the following benefits:

  • Employee Discount (all employees eligible)
  • Paid-Time-Off (varies by State, please ask your Recruiter for more info)
  • Health, vision, and dental insurance
  • 98Point6 (remote primary care)
  • 401k with 4% matching (100% vested immediately)
  • Employee Assistance Program
  • Paid Parental Leave
  • Life Insurance
  • Short & Long Term Disability
  • Flexible Spending Account
  • Wellness Program

Physical Requirements:

  • Stand constantly
  • Walk frequently
  • Reach and twist/turn with hands and arms
  • Climb or balance and stoop, kneel, crouch or crawl
  • Frequently lift and/or move up to 20 pounds
  • Occasionally lift and/or move up to 50 pounds
  • Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

RESPONSIBILITIES

  • Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistance
  • Represent the brand in a positive and compliant manner while providing excellent customer service
  • Excellent interpersonal skills are crucial, must maintain a clean and professional appearance
  • Work with the Manager and Assistant manager to maintain and organize inventory, validate that all UPC codes and menus reflect the correct product information and pricing
  • Stay current on product and cannabis-related information and communicate this to the patients
  • Enter customer and order information into the POS system, process payment, and finalize orders
  • Responsible for inventory and cash reconciliation procedures
  • Maintain compliance with all company policies and procedures as well as local regulations
  • Answer questions and provide guidance on cannabis products and local restrictions
  • Keep all areas of the store clean and clutter-free throughout the day

QUALIFICATIONS

  • Must be 21 years or older and be able to pass a background check
  • Proven prior professional experience with cannabis products from a regulated retail or medical distribution center required
  • 2+ years of administrative customer relations/customer service and retail experience
  • Requires excellent customer service and interpersonal skills
  • Ability to communicate professionally in person, over the telephone, through email, and other electronic means in order to effectively explain all variations of cannabis products to guests
  • Excellent computer skills working within a POS system as well as a cash register and payment processing systems
  • Basic math skills with the ability to handle cash transactions
  • Must maintain a clean and professional appearance while in our customer-based environment or representing our brand
  • Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs

QUALIFICATIONS

  • Must be 21 years or older and be able to pass a background check
  • Proven prior professional experience with cannabis products from a regulated retail or medical distribution center required
  • 2+ years of administrative customer relations/customer service and retail experience
  • Requires excellent customer service and interpersonal skills
  • Ability to communicate professionally in person, over the telephone, through email, and other electronic means in order to effectively explain all variations of cannabis products to guests
  • Excellent computer skills working within a POS system as well as a cash register and payment processing systems
  • Basic math skills with the ability to handle cash transactions
  • Must maintain a clean and professional appearance while in our customer-based environment or representing our brand
  • Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs

*** Background Check Requirement ***

EEO Statement

Disclaimer

This organization participates in E-Verify.

Esta Organización Participa en E-Verify.

Statement on External Recruiting Agencies

Working Environment

(No Information)