Company & Role Overview
Summary
Lead Store Associate
Type of Work:
Shift Availability:
Hourly Pay Rate:
Location:
Who You Are:
What You'll Do:
- Assist in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy.
- Plan the day, including effective use of the daily schedule and business reports, and assign tasks based on the workflow demand.
- Identify business opportunities through reporting and define appropriate actions to drive results.
- Communicate divisional directives to Store Associates.
- Utilize in-the-moment floor coaching to ensure a guest-focused team environment, driving sales and anticipating guests' needs.
- Coach associates on guest interactions and performance to maximize productivity and capture guest opportunities.
- Manage guest and patient concerns and partner with management team on team member concerns.
- Deliver in-the-moment feedback to team members around guest interactions and recognize successes to drive associate engagement.
- Leverage Curaleaf's tools to make effective decisions, ensuring both productivity and a great guest experience.
- Ensure operational excellence through execution of Standard Operating Procedures and processes.
- Assist in execution of task directives within designated time frames (promotional updates, stock replenishment, cash handling, floor monitoring, inventory counts, and online order processing) with speed and efficiency.
- Protect company assists through loss prevention knowledge and proper manager on duty behaviors.
- Perform other duties as assigned by the Store Manager.
What You'll Bring:
- At least 1 year in a retail leadership or supervisory role.
- Proven experience in coaching and training team members to achieve their best.
- Strong communication skills and the ability to collaborate effectively across all levels of the organization.
- Flexibility to work nights, weekends, and holidays as needed.
- Commitment to maintaining compliance with state regulations.
- Exceptional customer service skills with a solutions-oriented mindset.
Even Better If:
- You have previous experience in the cannabis industry.
Physical Requirements:
Work Environment:
What We Offer:
- Career Growth Opportunities
- Competitive Pay and Benefits (Health, Dental Vision)
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/AD&D Insurance, Short & Long-Term Disability
- Community Involvement Initiatives
- Employee Referral Bonuses and Product Discounts
Curaleaf Awards and Achievements:
- 2023 Ragan's Top Places to Work
- 2022 TIME100 Most Influential Companies
- 2020 Cannabis Doing Good's Good Neighbor Award
- 2020 Minorities for Medical Marijuana's Diversity & Inclusion Award
Follow us on Social Media:
Rooted in Good.
Our Vision:
Our Values:
- Lead and Inspire.
- Commit to Win.
- ONE Curaleaf.
- Driven to Deliver Excellence.
Current Curaleaf employees should use our internal job board to apply for current openings: https://app2.greenhouse.io/internal_job_board
Working Environment
(No Information)
About Curaleaf
Curaleaf creates clean, reliable, trusted cannabis products for wellness and medical use. Our highly-skilled dispensary staff is trained—and dedicated!—to help you find just the right method and concentration to achieve your personal cannabis goals