Retail General Manager

DISPENSARY GENERAL MANAGER

WHAT YOU WILL DO

• Lead store employees through the execution of company business plans/objectives to drive sales, be profitable and provide a supervisor customer and employee experience.
• Manage store while meeting retail budgeted sales, labor, expenses and overall P&L monthly results to ensure operating EBITDA and income are achieved.
• Attend the opening and closing the store and maintaining proper accountability for cash handling, inventory audits, End of Month inventory reconciliation and thoughtful .scheduling to drive revenue while controlling overhead costs.
• Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company's culture and expectations are met and exceeded while maintain the company's mission and culture of positivity.
• Train store staff by reviewing, and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease.
• Interview, hire, train, reward and discipline employees; appraise employees performance; resolve complaints.
• Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
• Identify and develop process improvements to assist with company growth.
• Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels.
• Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration.
• Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the State Director, Marketing Team, and Inventory Team.

• Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics.
• Manage the adherence to all State/Municipality regulatory and compliance legislation and policies .
• Receive deliveries, build purchase orders, and maintain accurate records.
• Complete daily and weekly tasks/duties as assigned by your supervisor.
• Maintain neatness, organization, and overall cleanliness of the entire store .

• Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor.
• Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues.
• All other job duties as assigned.

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor's degree in any field preferred
• Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Must be willing to submit and pass a comprehensive background check
• Strong team management and personal communication skills
• Ability to thrive within a fast-paced environment
• Strong compliance and regulation attitude
• Excellent oral and written communication skills
• Detail-oriented and focused
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Knowledge of cannabis
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
• MS Office proficient with the ability to utilize and navigate multiple software platforms with ease
• Must be flexible regarding work schedule including evenings, weekends, holidays, opening and closing
• Complete any needed assistance including oversight and coverage outside of the assigned region as needed

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting, standing and walking
• Occasionally reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• An environment with moderate to loud noise level

WHAT WE HAVE TO OFFER OUR EMPLOYEES

BONUS DUTIES YOU SHOULD UNDERSTAND

Jushi continues to grow rapidly with new cultivation, manufacturing & retail licenses!