Company & Role Overview
Summary
Description
Why D&B Wellness, LLC?
Who you'll work for
:
Our Culture:
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About the Role (
Requirements
How you'll make a difference
- Provide excellent customer service to all patients and communicate in a positive and friendly manner
- Accurately process all point-of-sale transactions and verify order accuracy with patients
- Resolve patient inquiries with professionalism while diffusing stressful situations. Partner with a member of management for assistance as needed to ensure excellent customer service
- Perform end of day closing procedures in POS system & investigate any variances at end of shift. Report any variances to closing manager to ensure effective communication & resolution
- Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality (HIPPA) laws and Company policies and procedures?
- Maintain a clean & organized working environment and assist team in sanitizing work area and tools (phone, keyboard etc.)
- Other duties as assigned
Skills to be Successful
- Active Certified Pharmacy Technician license, in good standing, from the State of Connecticut
- Proficient verbal and written communication skills, including ability to effectively communicate with customers and colleagues
- Dependable team player with great work ethic and ability to work 2-3 Saturdays per month
- Experience in a fast-paced customer service role preferred
- Medical Marijuana knowledge a plus
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- Ability to learn, navigate and accurately utilize the company's Point of Sale & Patient data management software systems
Company BenefitsBenefits for this job may vary.
Working Environment
About Acreage Holdings Co.
Headquartered in New York City, Acreage is a multi-state operator of cannabis cultivation and retailing facilities in the U.S., including the company’s national retail store brand, The Botanist. Acreage’s wide range of national and regionally available cannabis products include the award-winning Botanist brand, the highly recognizable Tweed brand, the Prime medical brand in Pennsylvania, the Innocent edibles brand in Illinois and others. Acreage also owns Universal Hemp, LLC, a hemp subsidiary dedicated to the distribution, marketing and sale of CBD products throughout the U.S.
Since its founding in 2011, Acreage has focused on building and scaling operations to create a seamless, consumer-focused, branded experience. More information is available at www.acreageholdings.com.