Customer Care Consultant (Part-Time)

WHAT YOU WILL DO

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism.
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available.
• Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests.
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance.
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing.
• Operate cash register, computer-based POS system, and cash drawer.
• Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
• Ensure safety and security standards are maintained including but not limited to, monitor CCTV, assist with crowd control, monitor security alarm systems and conduct internal and exterior inspections.
• All other job duties as assigned.

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor's degree in any field preferred
• Must be willing to submit and pass a comprehensive background check
• Prefer to have previous dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent communication skills
• Ability to thrive within a fast-paced environment
• Excellent oral and written communication skills
• Knowledge of cannabis
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
• Must be flexible regarding work schedule including evenings, weekends, holidays, opening and closing
• Must be reliably on time and be proud to be consistent and reliable.
• Must possess good judgement and use time wisely and productively

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting, standing and walking
• Occasionally reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• An environment with moderate to loud noise level

WHAT WE HAVE TO OFFER OUR EMPLOYEES

BONUS DUTIES YOU SHOULD UNDERSTAND

Jushi continues to grow rapidly with new cultivation, manufacturing & retail licenses!