General Manager

Where you'll be planted

Salisbury, MD

Mon - Sun 9AM-9PM.

All benefits-eligible employees are provided the following benefits:

• Employee Discount (all employees eligible)
• Paid-Time-Off (varies by State, please ask your Recruiter for more info)
• Health, vision, and dental insurance
• 98Point6 (remote primary care)
• 401k with 4% matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability
• Flexible Spending Account
• Wellness Program

Physical Requirements

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

To be blunt, this role will be about (Responsibilities):

• Hire, train, schedule and manage staff at all the dispensaries dispensary to achieve established standards, sales and profit objectives as well as customer satisfaction. Ensure that all deadlines are met and take accountability for completion.
• Drive a culture of positive employee engagement with a strong focus on inclusion & diversity.
• Mentors, coaches, motivates, and develops the team through performance succession planning to ensure company's culture and expectations are exceeded and supports employee growth.
• Ensure effective team communication is occurring by hosting monthly dispensary staff meetings, maintaining an open-door policy, and welcoming patient feedback.
• Actively manage inventory, recalls, returns, and pricing to meet cost and sales targets.
• Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to TerrAscend's standard.
• Effectively manage service labor, scheduling, and payroll budget.
• Perform business management operations and analyses such as P&L; develop and review KPI reports for dispensaries to monitor opportunities and challenges with a goal to maximize revenues and profits.
• Proactively monitor dispensary profit and loss and develop effective mitigation between actual performance and company budget and projections. Work with management team to develop insight as for business decisions.
• Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with grower-processors to understand and learn about their products.
• Work with the Director of each Dispensary to meet all regulatory requirements. Correct all violations with a sense of urgency.
• Work with TerrAscend's corporate office (finance, marketing,) to ensure standards are met.
• Oversee all complicacy regulations, safety measures, security issues, and legal matters.
• Partner with Director of Education and Medical Professional to ensure team cohesion, promotes RPh's feedback, and participates in medical professional quarterly check-ins.
• Promote open feedback from retail staff, medical professional team, and marketing department.
• Be an expert lead in seed-to-sale tracking system, POS System, LEAF TRADE, and Ecomm platform.

To be successful in this role we know you'll need (Requirements):

• Minimum of five (5) years of management experience in retail, restaurant, food, or other service industry with responsibility for financial results
• Cannabis experience highly preferred
• Excellent leadership and coaching skills; empathy and understanding of your team; servant-leadership experience
• Previous management proficiency in high-volume retail with P&L accountability
• Ability to create and maintain a customer-focused culture
• Must be 21 years of age

*** Background Check Requirement ***

EEO Statement

Disclaimer

This organization participates in E-Verify.

Esta Organización Participa en E-Verify.

Statement on External Recruiting Agencies