Company & Role Overview
Summary
The Role
Responsibilities
- Provide basic troubleshooting for hardware, software, and network issues.
- Assist with set up, configure, and deploy desktops, laptops, printers, and other IT equipment.
- Assist with basic network troubleshooting, including Wi-Fi connectivity and IP configuration.
- Document issues, resolutions, and escalate complex problems to advanced support when necessary.
- Assist in user onboarding
- Travel to client sites to provide hands-on support as needed and requested. (up to 75%)
- Other Duties as assigned
Qualifications
- Associate degree in IT, or advanced service desk experience (3+ years).
- Basic understanding of Windows/macOS operating systems and common software applications.
- Basic understanding of networking
- Strong communication and customer service skills.
- Willing to learn and grow technical skills in either GTI CpG or Retail IT
- Valid driver's license and ability to travel to client sites.
- Ability to lift and move IT equipment (up to 75lbs).
Additional Requirements
- Must pass any and all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must be a minimum of 21 years of age
- Must be approved b y state badging agency to work in cannabis industry
Company BenefitsBenefits for this job may vary.
Dental, Medical, & Vision Benefits, Paid Time Off, Company Discounts, Flexible Time Off / Unlimited Vacation, Free Snacks / Drinks, Inclusive Environment, Life Insurance, Lunch & Learns, Paid Parental Leave, Relaxed / Casual Dress Code, Short-Term & Long-Term Disability, Work From Home / Remote
Working Environment
(No Information)
About Green Thumb Industries
Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.
Join us on our mission to promote well-being through the power of cannabis while giving back to the communities in which we serve.
People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.