Company & Role Overview
Summary
**Position**: Assistant General Manager
Our client, a pioneering force in the cannabis industry dedicated to redefining the retail experience. Our mission is to empower customers with knowledge, provide access to the highest quality cannabis products, and create a community centered around responsible and informed consumption.
We are committed to destigmatizing cannabis use, promoting responsible consumption, and contributing positively to the communities we serve. Transparency, integrity, and compliance with state and local regulations form the foundation of our operations. We foster an inclusive workplace culture that embraces diversity, encourages collaboration, and supports professional growth. Join us in shaping the future of cannabis retail in NYC as we set new standards for service, education, and product offerings.
**Position Overview:**
The **Assistant General Manager** (AGM) will play a crucial role in supporting the General Manager (GM) with the overall operations of our new location. This role is ideal for a motivated leader who is passionate about retail operations, compliance, and customer service. The AGM will assist in overseeing daily store activities, managing staff, and ensuring an outstanding customer experience while maintaining compliance in a highly regulated industry.
**Key Responsibilities:**
**Operational Support**
•Assist in managing store operations, including inventory control, cash handling, scheduling, and adherence to Standard Operating Procedures (SOPs).
•Ensure compliance with all state and local cannabis regulations and company policies.
•Support the GM in implementing operational strategies to maximize efficiency and profitability.
Team Leadership \u0026 Development
•Help recruit, train, and mentor a team of 14-18 employees to create a high-performance culture.
•Act as a leader on the floor, providing guidance, coaching, and performance feedback.
•Foster a collaborative and inclusive work environment that aligns with company values.
**Customer Experience \u0026 Sales**
•Support the GM in implementing strategies to enhance customer satisfaction, increase sales, and build customer loyalty.
•Ensure a welcoming and educational retail environment that promotes informed and responsible cannabis consumption.
•Address and resolve customer concerns in a professional and efficient manner.
**Inventory \u0026 Cash Handling**
•Assist in monitoring inventory levels, ensuring accurate tracking, timely replenishment, and loss prevention.
•Maintain strict adherence to cash handling and security protocols.
**Scheduling \u0026 Reporting**
•Help manage employee schedules to ensure adequate coverage during peak hours and special events.
•Assist in preparing reports on sales, staffing, and operational performance to support decision-making.
**Qualifications:**
•2+ years of retail management or supervisory experience.
•Experience leading and mentoring teams of 10+ employees preferred.
•Strong knowledge of inventory management, cash handling, and retail operations.
•Ability to work in a highly regulated environment while maintaining compliance with SOPs.
•Strong problem-solving, conflict resolution, and communication skills.
•Cannabis industry experience is a plus but not required.
**Work Schedule:**
•Flexibility to work evenings, weekends, and holidays as needed, especially during the store’s launch phase.
**About Vangst:**
Vangst is the cannabis industry’s hiring platform. Vangst helps cannabis companies find the talent they need to grow their business. From on-demand gig workers to trained \u0026 credential full-time employees, Vangst has built the industry’s go-to talent marketplace for all cannabis hiring. Vangst is proud to work with 1,200+ of the cannabis industry’s leading businesses.
Since raising their seed round in 2018, Vangst has become one of the fastest-growing companies in the cannabis industry and was recognized as one of Fast Company’s Most Innovative Companies.
Today, over 300,000 people have full-time jobs in the cannabis industry and this number is expected to triple over the next five years. Vangst is on a mission to fill every job in the cannabis industry.
Vangst’s headquarters is in Denver, CO. Vangst is a Series B company and backed by Lerer Hippeau, Colle Capital, Level One Fund, Snoop Dogg’s Casa Verde Capital, and others.
_Vangst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._
_This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._
Working Environment
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