Company & Role Overview
Summary
Position Overview:
Location Address:
Pay:
Major Areas of Responsibility include:
- Support store leadership in achieving sales goals and business growth.
- Lead by example and promote a service-minded retail environment.
- Demonstrate exceptional cannabis product knowledge and provide guidance to customers to ensure a positive experience.
- Open/close the store as needed and assign tasks as needed throughout the day to meet business demands.
- Perform and train the retail team on all retail tasks and responsibilities including, but not limited to, customer intake, sales, inventory, and POS transactions.
- Provide coaching in the moment to employees and escalate employee concerns or issues to store leadership in a timely manner.
- Ensure operational excellence by following SOPs, compliance regulations, and established internal processes; report any compliance issues, concerns, or violations to store leadership in a timely manner.
- In collaboration with store leadership, support all aspects of inventory management including but not limited to: ensuring inventory movement is properly documented and supporting regular audits and month/quarter/year-end inventory processes
- Identify opportunities for improvement and share findings with store leadership.
Minimum Qualifications (Skills, Knowledge & Abilities):
- All applicants must be at least 21 years of age
- 3+ years of retail or customer service experience
- Experience with cash handling and Point-of-Sales systems required
- Exceptional customer service and problem-solving skills
- Strong collaboration skills and the ability to contribute to a positive work environment
- Ability to coach and influence others
- Flexibility to work nights, weekends, and holidays as needed
Travel %: 0
FLSA status:
Additional Abilities Required:
About The Cannabist Company (DBA Medicine Man):
Company BenefitsBenefits for this job may vary.
Working Environment
About Columbia Care, Inc.
Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities. Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD. For more information on Columbia Care, please visit www.col-care.com.
Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity, equity inclusion both internally and with external vendors, Columbia Care has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.