Company & Role Overview
Summary
JOB SUMMARY
CORE JOB DUTIES
Collections:
- Contact customers with past due balances by email or phone.
- Respond to customer and internal business partners' requests, including any disputes.
- Reconcile customer balances to ensure accuracy.
- Ensure necessary audit-related documentation is appropriately archived.
- Regularly work with internal Sales team.
- Update notes daily on the collection spreadsheet and save to shared drive.
- Recommend customer accounts for 10 Day Demand Letter or Bad Debt write-off.
- Ad-hoc reporting requests and projects, as assigned.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- Associate or bachelor's degree in accounting, finance, or business preferred.
- 5+ years of AR experience required with high volume of cash.
- Experience with financial accounting and ERP systems required (Sage Intacct preferred).
- Proficient in MS Excel (VLOOKUP, pivot tables) and MS Office.
- Must possess strong organizational skills and be highly detail oriented.
- Must be able to take initiative.
- Strong problem solver.
- Strong and clear written and verbal communication skills required.
- Ability to work in office and/or remotely, as required.
BENEFITS
Company BenefitsBenefits for this job may vary.
Working Environment
About Cresco Labs, LLC
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEED initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.