Supply Chain Operations Manager

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Position Summary:

Key Responsibilities:

Leadership & Team Management

• Lead, develop, and manage Supply Chain Operations and Inventory Control teams across multiple sites.
• Establish performance metrics (KPIs) and accountability standards to ensure operational excellence.
• Coach and mentor team members to drive high performance and continuous improvement.
• Serve as the escalation point for complex inventory, production, and ERP-related issues.

ERP Governance & Systems Optimization (SAP / MJ / METRC / State Systems)

• Own ERP data integrity, governance, and compliance across all operational facilities.
• Develop and standardize ERP processes to ensure consistency across sites.
• Monitor and audit daily ERP transactions including production confirmations, material movements, batch records, and inventory adjustments.
• Lead system enhancements, upgrades, and process improvement initiatives in partnership with IT and Process Strategy teams.
• Ensure alignment between physical inventory flow and system transactions.
• Drive root cause analysis for recurring system errors and implement corrective actions.
• Develop and deliver ERP training programs to ensure operational compliance and high user adoption.

Production Control & Operational Alignment

• Oversee and report production order lifecycle management to ensure timely confirmation, accurate consumption, labor capture, and cost allocation.
• Partner with Operations to ensure accurate Bills of Materials (BOMs) and routings.
• Ensure technical completion (TECO) and proper closure of production orders with minimal variances.
• Monitor material usage, yield accuracy, and variance trends to identify operational inefficiencies.
• Ensure real-time visibility of WIP, finished goods, and material availability across sites.

Inventory Control & Accuracy Management

• Establish inventory accuracy standards and cycle count governance across all facilities.
• Lead physical inventory audits and variance investigations; drive corrective and preventive actions.
• Review and approve inventory adjustments, waste/scrap reporting, and batch corrections.
• Monitor transit inventory (STOs, distribution transfers, wholesale, and retail fulfillment) to ensure end-to-end visibility and reconciliation.
• Implement controls to maintain inventory variances within defined thresholds.
• Provide executive-level reporting on inventory health, shrinkage trends, and risk exposure.

Compliance & Regulatory Oversight

• Ensure all supply chain processes comply with local, state, and federal regulatory requirements.
• Maintain strict adherence to state-mandated inventory tracking systems (e.g., METRC, BioTrack).
• Partner with Compliance teams to prepare for internal and external audits.
• Develop internal audit protocols to proactively mitigate compliance risks.

Continuous Improvement & Strategic Initiatives

• Identify process gaps and implement scalable solutions to improve efficiency, accuracy, and cost control.
• Lead cross-functional initiatives to improve supply chain visibility and operational performance.
• Analyze supply chain data to drive informed decision-making and performance optimization.
• Support new site launches and system implementations with standardized processes and controls.

Additional Duties as assigned by Senior Leadership.

Qualifications:

• Bachelor's degree in Supply Chain Management, Business, Operations, or related field preferred (experience may substitute for degree).
• 5+ years of progressive experience in supply chain, inventory control, or manufacturing operations.
• 2+ years of leadership or team management experience.
• Strong ERP experience required (SAP strongly preferred).
• Deep understanding of production planning, inventory control, material management, and cost accounting principles.
• Experience in regulated manufacturing environments preferred.
• Strong analytical, problem-solving, and root cause analysis skills.
• Advanced proficiency in Microsoft Office Suite (Excel required).
• Ability to travel up to 25%.

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