Assistant Store Manager

Retail Assistant Store Manager

Job Type:

Location:

Who You Are:

What You'll Do:

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and leads selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members
• Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
• Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage
• Travel Requirements: 10% - 25%
• Perform other duties as assigned.

What You'll Bring:

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• You have a minimum of 2 years of retail supervisory experience.
• You possess strong sense of business acumen and an understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• You can drive performance through sales metrics and key performance indicators (KPIs) such as sales, average transaction value (ATV), units per transaction (UPT), or conversion.
• You are fluent in reading, writing, and speaking English.
• You are experienced in coaching, training, and developing frontline employees to achieve sales and customer service goals.
• You have the ability to handle customer escalations and resolving complex customer issues in a fast-paced environment.
• You have the willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• You can adapt quickly in a fast-paced, evolving retail environment and effectively manage competing priorities.
• You have previous experience working in a heavily regulated industry.
• You possess strong leadership skills, ability to build and manage teams.
• You have strong experience and attention to detail in cash handling and POS operations.
• Experience overseeing inventory controls, audits, and operational compliance processes.
• You've demonstrated a desire for continued learning and the ability to effectively share information with broad audiences.
• You can work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Even Better If:

• You have previous experience in the cannabis industry.

Physical Requirements:

Work Environment:

What We Offer:

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Follow us on Social Media:

Our Vision:

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

***Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas.

***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate's immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.

Curaleaf creates clean, reliable, trusted cannabis products for wellness and medical use. Our highly-skilled dispensary staff is trained—and dedicated!—to help you find just the right method and concentration to achieve your personal cannabis goals