Proper Brands - Full-Time Mobile Patient Care Specialist - Kirkwood, MO

Vireo Health

Proper Brands - Full-Time Mobile Patient Care Specialist - Kirkwood, MO

Kirkwood, MO - Full Time

Mobile Patient Care Specialist

Mobile Patient Care Specialist

Mobile Patient Care Specialis

Mobile Patient Care Specialists

Responsibilities include, but are not limited to:

• The Mobile Patient Care Specialist will transport products between designated dispensaries and private property as designated by patients and consumers

• Provide exceptional customer service to internal and external customers, patients, and consumers

• Operate under security protocols and procedures to ensure regulatory compliance with local, state, and federal agencies

• Submit reporting and security observations accurately and on time

• Maintain a secure vehicle by monitoring surveillance equipment, inspecting the vehicle, equipment, and access points, and permitting entry

• Prevent losses and damage by reporting irregularities

• Provide routine checkups to ensure equipment is operating within compliance

• Load and unload vehicles at dispensaries and patients /consumers' designated locations; prepare transportation manifests and ensure that all appropriate signatures are obtained at the time of transaction and before the end of the business

• Follow routes and schedule

• Load, unload, prepare, inspect, and operate a delivery vehicle

• Ask for feedback on provided services and resolve patient/consumer concerns

• Complete logs and reports

• Follow and adhere to all written job requirements and company policies at all times, including any additions according to business needs (subject to training & qualifications)

• Professionally and respectfully engage with colleagues, patients, and consumers

• Assist the dispensary with back office duties or cashier as needed.

Required Qualifications:

• Proven working experience as a Driver
• Must have a valid Class E Driver's License along with a clean driving record (no violations or at fault accidents)
• Ability to drive in a variety of weather and traffic conditions.
• Excellent organizational and time management skills
• High school diploma or equivalent
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
• Must possess the ability to reach, bend, stoop, sit, stand, lift, and carry up to 50 lbs.
• Must be technologically proficient enough to use mobile phone applications (GPS, mobile point-of-sale, alarm, timeclock/shift management), cameras, and other related security and fulfillment systems with training.
• Must be 21 years of age or older.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
• Must be able to pass a comprehensive background check.

• 5 years of combined experience in distribution logistics, customer service, or retail.

Benefits Package:

• Medical, dental, and vision insurance.
• Term life insurance coverage.
• Retirement savings plan.
• Paid time off.
• Holiday pay
• Employee Assistance Program (EAP) for counseling and support.
• Employee discount program.
• Paid parental leave.

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