Proper Care Specialist Part-Time (Proper Brands)

Vireo Health

Proper Care Specialist Part-Time (Proper Brands)

House Springs, MO - Part Time

House Springs, MO

$15/hour,

20-29 hours a week with the schedule to include weekends and possible evening shifts during the week.

• Creating a positive, memorable experience for every Proper Cannabis customer;
• Ensuring the safety and satisfaction of every customer;
• Maintaining a thorough knowledge of all dispensary products and medicinal qualities;
• Inquiring about any potential issues the customer might be experiencing;
• Educating customers on a variety of available products that may achieve their desired outcome;
• Tailoring product recommendations to meet the customer's needs in compliance with state law;
• Answering any questions the customers may have related to dispensary products;
• Eliciting feedback from returning customer to further customize recommendations;
• Serving as a brand ambassador;
• Backing up team members as necessary;
• Maintaining patient flow;
• Maintaining patient confidentiality

• Entering sales orders into the POS system;
• Maintaining an accurate cash count in assigned drawer;
• Processing customer payments and dispensing change;
• Updating sales and inventory records accurately;

• Attending team meetings;
• Collaborating with dispensary staff during times of peak business volume, as directed;
• Performing assigned dispensary side job or jobs;
• Maintaining the cleanliness of the dispensary, ensuring adherence to hygiene and sanitation guidelines;
• Maintaining professional, positive and effective working relationships.

• HS Diploma or GED
• 1+ years in retail and guest services;
• Passion for medical cannabis
• Ability to quickly adapt in a fast-paced, changing, and challenging environment;
• Excellent communication skills, both written and verbal;
• Customer service oriented and team centered with a positive attitude;
• Strong organizational skills and attention to detail;
• Ability to gain and maintain a thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
• Must be 21 years of age or older.
• Ability to obtain a Missouri Agent ID by start date, which may include submitting fingerprints and passing a criminal background check.

• Familiarity with Missouri cannabis laws and regulations;
• 1+ years of cannabis retail experience.

• Retirement savings plan.
• Employee Assistance Program (EAP) for counseling and support.
• Employee discount program.
• Paid parental leave.