Senior General Manager

THE OPPORTUNITY

• Lead store employees in multiple locations /departments through delegation, planning, and multi-task management to accomplish the execution of company business with the support/partnership of their leader.
• Plans/objectives by driving sales, being profitable and providing a superior customer and employee experience.
• Manage multiple stores /departments while meeting store retail budgeted sales, labor, expenses and overall P&L monthly results to ensure operating EBITDA and income are achieved.

• Interview, h ire , train, reward and discipline employees; appraise employees performance; resolve complaints while providing a positive employee experience.
• Provide Asst. General Managers with leadership development for by communicating career opportunities, providing performance feedback, and creating actionable development plans for future growth.
• Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
• Act as lead trainer for GMs and AGMs within the state to provide consistent training amongst peers (Train the Trainer process).
• Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
• Maintain thoughtful store scheduling to drive revenue while controlling overhead costs
• Lead and perform inventory audits and record daily and monthly category sales and ensure accuracy at all times. Complete audit remediations as well as reconciliations as required.
• Supervisor the preparation and oversee End of Month inventory reconciliations and report any discrepancies in real-time for multiple locations.
• Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels
• Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration
• Effectively and diplomatically handle employee or customer concerns and complaints

• Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics
• Manage the adherence to all State/ Municipality regulatory and compliance legislation and policies. Receive deliveries, build purchase orders, and maintain accurate records
• Complete daily and weekly tasks/duties as assigned by direct supervisor.
• Maintain neatness, organization, and overall cleanliness of the entire store

• Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on the sales floor

EDUCATION & EXPERIENCE

• High School diploma or General Education Development (GED) required
• Associate or Bachelor's degree in any field preferred
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
• Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• Must be able to work a flexible schedule to include nights, weekends and holidays; May be requested to work additional time, as business demands require
• Complete any needed assistance including oversight and coverage outside of

• An environment with moderate to loud noise level
• 100% of time is on site at store location(s)
• Travel to multi-sites on a weekly basis

OTHER DUTIES

Jushi continues to grow rapidly with new cultivation, manufacturing & retail licenses!