Retail District Manager

Reports to: VP, Retail

Position Overview:

Major Areas of Responsibility include:

• Monitor sales and operations at retail stores within a designated area to ensure sales targets are met.
• Hire, train, and supervise Dispensary Managers and Supervisors in the designated area.
• Manage store inventory, adjusting inventory at each store depending on market trends and sales performance.
• Directly supervising the activity within the dispensary to include dispensary staff hiring, training, performance management, and retaining top quality staff.
• Ensuring compliance with all State and local medical marijuana regulations.
• Providing management and leadership in the dispensary to include monitoring all point of sale transactions, managing patient and inventory specific logs as required by regulations, monitoring the receipt, storage and auditing of all inventory, ordering new inventory and supplies, maintaining accurate records, ensuring the security and confidentiality of all patient information, as well as overall compliance with HIPAA.
• Resolving all inventory discrepancies and patient-staff conflicts.
• Establishing and executing plans to detect, identify and prevent dispensing errors related to product packaging, labeling, and dispensing.
• Managing and implementing policies and procedures for any retesting of returned approved medical marijuana products, storage and/or disposal of such products, and meeting reporting requirements for adverse events and product recall.
• Implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of storage, delivery, transportation, and distribution.
• Resolving employee concerns and performance or behavioral issues with the support of Human Capital as needed.
• Maintaining the facility conducive to a positive patient experience and satisfactory employee work environment.
• Providing company-wide communication to staff and managing change as needed.
• Ensuring employee safety, wellness, and health & welfare.

Minimum Qualifications (Skills, Knowledge & Abilities)

• All applicants must be at least 21 years of age.
• 5+ years of experience managing a retail operation.
• Bachelor's Degree preferred.
• Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing, theft prevention and product diversion.
• Demonstrated management experience in a high growth environment are preferred.
• Solid business acumen, management reporting, and problem-solving skills.
• Exceptional interpersonal skills such as listening, coaching and training.
• Strong leadership, conflict management, project management and time management skills.
• Excellent written, verbal and non-verbal communication skills.
• Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.

Travel %: 50

FLSA status:

Additional Abilities Required:

About The Cannabist Company:

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities. Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD. For more information on Columbia Care, please visit www.col-care.com.

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity, equity inclusion both internally and with external vendors, Columbia Care has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.