Retail Operations Business Partner

Rooted in

Good.

Our Mission:

Our Vision:

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

This role will cover the Northeast Region. The candidate must reside in one of the following states: PA, MD, NY, NJ, CT

Curaleaf Culture:

Who You Are:

What you will do:

• Always delivering on commitments and making things happen on a national scale
• Proactively influence projects to secure success
• Establish team goals, develop others and model how we work together
• Ensure operational, procedural, and performance compliance for our national retail locations
• Become an operational expert and "go to person" for retail across the country: drive new functions, roll-out nationally; run retail key user tests and conduct operations trainings
• Coaching Managers in creating operational excellence and a positive guest experience
• Create, maintain, and analyze effective procedures and KPIs across a national scope
• Collaborate with cross-functional teams to identify areas of growth and improvement companywide sales
• Oversee the development of national initiatives for implementation in respective area of responsibility
• Demonstrating a broad knowledge of the national business strategy
• National P&L analysis
• Identifying business opportunities across multiple markets within both medical and adult use states
• Provide ongoing support and partnerships with Managers, Senior Managers, Directors and VPs
• Proactively identifying shortfalls in performance and addressing those opportunities with a positive approach
• Review, manage and develop vendor national relationships
• Work closely with Retail Systems team for new system implementations, existing system improvements
• and maintenance
• Work collaboratively with New Store Opening stakeholders across the country to ensure successful store
• openings and product launches
• Work to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to enhance profitability across all channels of business
• Setting and agreeing to national stretch goals for yourself and others, measuring against key business drivers

What you bring:

• Bachelor's Degree (preferred) in Business Management or Hospitality Management or 3-5+ years of operational management experience within a retail environment
• Multiunit or National scope experience required
• Tenacity, flexibility, and agility with endless curiosity
• Good sense of humor
• Ability to assess changing market conditions and competitor activity across the country Enjoys collaborating with cross functional partners as well as excelling on solo projects
• Ability to develop efficiencies to drive sales and create change nationally
• Impeccable verbal and written communication skills
• Strong interpersonal, networking, and negotiation skills
• Extensive retail/hospitality business acumen (P&L analysis, EBITA, BOGS, labor forecasting, etc.)
• Meticulous attention to detail with the ability to organize and prioritize national projects
• Exceptional critical thinking, problem-solving, and time management skills
• Demonstrates resilience in the face of setbacks, sustaining personal, team and national output
• Thrive in a customer first environment, can coach, and hold others accountable for exceptional results
• Advanced computer literacy with MS Office proficiency (Outlook, Word, Excel, PP, Teams, Tableau)
• Expected travel ~50% of the time (vehicle, air)

What We Offer:

• Competitive Pay
• Medical, Dental, Vision Benefits
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Retirement Plan - 401(K)
• Life/AD&D Insurance
• Short- and Long-Term Disability
• Paid Parental Leave
• Community Involvement Through our Rooted in Good Initiative
• Employee Resource Groups
• Employee Referral Payment Program
• Paid Time Off (PTO)
• Employee Assistance Program
• Commuter Benefits
• Employee Product Discounts

Curaleaf Awards and Achievements:

• 2023 Ragan's Top Places to Work
• 2022 TIME100 Most Influential Companies
• 2020 Cannabis Doing Good's Good Neighbor Award
• 2020: Minorities for Medical Marijuana's Diversity & Inclusion Award

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Current Curaleaf employees should use our internal job board to submit an application for current openings: https://app2.greenhouse.io/internal_job_board

Curaleaf creates clean, reliable, trusted cannabis products for wellness and medical use. Our highly-skilled dispensary staff is trained—and dedicated!—to help you find just the right method and concentration to achieve your personal cannabis goals