Lead, Sales Floor

Description

What You'll Do:

Responsibilities:

• Assist the Dispensary Management in all activities related to opening and closing the dispensary.

• Assist Dispensary Management in all activities and responsibilities related to SOPs and training.
• Assist Dispensary Management team in all activities related to inventory management including but not limited to daily inventory audits, order fulfillment, delivery intake, and monitoring aging inventory.
• Assist Dispensary Management with cash management.

• Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team.

• Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Dispensary Managers
• Monitor sales throughout the day, communicate findings to the team, and drive enthusiasm to achieve sales goals.

• Provide customer conflict resolution.

• Maintain a clean, safe, welcoming environment inside and outside the facility.

Key Competencies:

• Functional Acumen - Consistently shows comprehensive knowledge, skills, and abilities in the functional area(s) for which they are responsible and understand the fit with overall business goals.
• Emotional Intelligence - Consistently executes the four (4) principles of EQ (i.e., self-awareness, social awareness, self-management, relationship management).
• Intellectual Agility: Consistently evaluates challenges and opportunities from various angles, taking in multiple inputs and arriving at reasonable business decisions.
• Leadership:
  • Lead: Able to inspire others through words and actions to achieve a common goal and meet or exceed targeted business results.
  • Manage: Able to get specific tasks done through others and meet or exceed targeted business results.
  • Coach & Develop: Able to observe the job performance and conduct of an employee, identify the employee's strengths and areas for improvement, and formulate approaches to enhance the employee's output, job satisfaction, and commitment to the Company.
• Collaborate - Consistently maintains effective teaming relationships with internal parties and, as applicable, external parties.
• Dependable - Can be consistently trusted to execute their job responsibilities on time and within scope and meets or exceeds targeted business results.
• Upholds Company Values - Consistently role models and supports executing the Company core values.

Requirements:

• Must be 21+

• 1+ years of retail, sales experience, and cannabis customer service experience is required.
• 1+ years in a high-volume, fast-paced environment is preferred.
• High school diploma/GED required (Bachelor's degree preferred) or equivalent military experience.
• Previous employment in a Cannabis facility or relevant inventory experience (required).
• Intermediate understanding of computer functions, including POS, e-mail, and Office.
• Previous leadership experience with direct reports.
• Superior customer service skills.
• Strong understanding of inventory with strict attention to detail.
• A passion for cannabis.
• Excellent leadership skills.
• Innovative / ability to think outside of the box.
• Ability to multitask.
• Ability to handle large amounts of cash without error.
• Every job applicant must pass a comprehensive background check, including the mandates of the Massachusetts Cannabis Control Commission. A job offer issued before the completion of a background check shall be contingent upon a positive result. A negative background check result may lead to the withdrawal of the job offer.
• All candidates must be ready, willing, and able to work a fully flexible work schedule to include days, nights, and weekends to meet fluctuating business demands based on the individual department's needs.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required and includes all other duties assigned by management.

Working Conditions/Physical Demands:

• Ability to stand for extended periods and lift up to 25 pounds.

TILT is an Equal Opportunity Employer Committed to DEI.

For Company information, visit:

Summary

TILT is a combination of leading cannabis companies that deliver products and services to businesses operating in the cannabis industry. Taking care of our people and doing what’s right for the business are complimentary imperatives at TILT Holdings Inc.