Shift Supervisor

Location: St. Petersburg, FL

View cannabis job requirements in Florida
Job Posted
Jun 23, 2024
Company: Trulieve

Company & Role Overview

Summary

"Trulieve Grows One Patient at a Time"

Requisition ID:

Remote Work Available:

Job Title

Departmen

Reports To

FLSA Status

Pay Rate

ROLE SUMMARY

KEY DUTIES AND RESPONSIBILITIES

  • Supervisory and lead responsibilities in the retail setting to support the General Manager and Assistant Managers.
  • Provide management and administrative support to the General Manager and Assistant Managers.
  • Lead by example in providing strong customer service and driving sales to meet daily sales goals.
  • Working knowledge of retail business operations including management of payroll and controlling expenses such as shrink and cash shortages.
  • Adhere to all cannabis state-specific regulations and laws, execute, and enforce compliance efforts.
  • Support and partner with management on all functions of the business
  • Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff
  • Ability to assist with customer and employee issues, including but not limited to returns, exchanges, complaints, suggestions, and compliments.
  • Administrative duties to include working with POS system and reporting.
  • Advanced product knowledge, with ability to disseminate to and mentor associate staff members.
  • Ability to follow all SOPs in the dispensary environment across all departments.
  • Thorough knowledge, and ability to train all state specific SOPs to the staff.
  • Balancing cash registers and cash handling duties.
  • Support and partner with store management team on employee communication and recognition to promote positive team interactions.
  • Involved in entire training of new employee process, as well as ongoing training and development of associate staff.
  • Create and maintain a positive work environment on the sales floor and amongst all team members by approaching the job with a positive attitude.
  • Participate in ongoing education and professional development opportunities.
  • Seek to improve, learn, and progress throughout employment as well as encouraging others on the team to do so.
  • Work collectively and respectfully with other team members.
  • Additional duties as assigned by management

SKILLS AND QUALIFICATIONS

  • Minimum of an associate degree is preferred
  • Must be at least 21 years of age
  • Must have prior cash handling experience
  • Management experience, preferably in retail and/or customer service area is a plus
  • Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
  • Highly motivated, confident, high-energy; flexible and adaptable to changing priorities
  • Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
  • Strong attention to detail; time-management, prioritization, and organizational skills
  • Must possess the ability to train, develop and evaluate a patient consultant team
  • Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
  • Must be computer literate
  • Must possess the mental and physical capacities necessary to perform the job duties
  • Must possess a valid driver's license and a clear driving record
  • Must be able to pass a level comprehensive background record check and drug screening

ADDITIONAL MINIMUM QUALIFICATIONS

PHYSICAL REQUIREMENTS

  • constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices;
  • frequently required to manipulate objects of varying sizes and weights (e.g., product, packaging, tools, office machinery); push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl);
  • occasionally required to remain in a seated position.

WORK SCHEDULE:

Equal Opportunity Employer -Trulieve Supports a Drug Free Workplace

Nearest Major Market:

Working Environment

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About Trulieve