Lead Logistics Coordinator

Rooted in

Good.

Our Mission:

Our Vision:

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

POSITION SUMMARY:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Planning, Data & Analysis

• Participate in the coordination and execution of order fulfillment
• Work directly with the Packaging Team(s), Sales Team, and Delivery Team(s)
• Develop delivery schedules and route plans utilizing historical and future-looking data and to seek opportunities to enhance customer service and to reduce operating costs
• Maintain strict and compliant inventory records of all inbound and outbound products
• Perform basic inventory and miscellaneous data analysis as needed
• Monitor schedule adherence, productivity, customer service, product integrity and safety performance of each route and delivery team
• Log delivery data and perform delivery cycle recaps (route/drop efficiency, mileage, fuel costs, revenue per drop, etc.)
• Using core metrics and key performance indicator data, achieve department quantity, quality, and productivity objectives

Logistics & Scheduling

• Lead and understand all delivery logistics operations to include sales order review, route planning and communication
• Coordinates order staging with the fulfillment team
• Ensures transport vehicles are loaded and unloaded daily
• Maintains timely communication to sales partners regarding deliveries, manifests, questions, and product returns
• Maintain, adapt, and improve upon delivery times and schedules to maximize resources and minimize cost
• Create, revise and publish delivery manifests
• Utilize available tools to enhance the delivery experience
• Analyze routing parameters and location geography and recommend enhancements to initiate fleet cost savings
• Serve in an on-call capacity during delivery cycles working early, late, or extended hours to remain available to customers, stakeholders, and the delivery team(s)
• Review customer demand volume and mix for routes and determine potential gains from revising routes

Communication

• Ensures timely dispatch of communications of routes/schedules to the Fulfillment Team, Delivery Team(s), Sales Team, partners, and to the DOH
• Coordinate daily communications between the facility, Delivery Team(s), and the DOH
• Participate in communication between departments regarding movement of inventory, returns, and deliveries
• Update metrics and distribute reports as needed
• Participate in collaborative conference calls and sales meetings as needed to address routing and distribution issues
• Support communication to the state with critical revisions and updates
• Utilize communication tools (walkie-talkies, email, phone, company portals) to promote an effective interdepartmental workflow
• Communicate planned vs. actual results and set the pace for the team

Computing/Software

• Proficient with Microsoft Office (especially Excel) and Google Maps
• Learn and use various transportation and inventory tracking systems including MJ Freeway.
• Support and maintain proficiency with inventory tracking and recordkeeping functions with the state seed-to-sale e-system MJ Freeway remaining in compliance with the Department of Health's rules and regulations.

Inventory Control

• Learn and manage the Supply Chain functions in MJ Freeway
• Ensure inventory transactions are entered expeditiously and with statuses updated
• Track movement of finished packaged cannabis products through to completion of delivery
• Participate in inventory cycle counting
• Review, receive and process product returns adding inventory to MJ Freeway and internal databases
• Receive and intake dispensary returns, third party items, vault consumables, etc. and maintain visual organization
• Assist in destruction and tracking of dispensary returns
• Perform unit count conversions, combinations, and adjustments to meet order fulfillment requirements and organizational/storage needs

Compliance

• Learn and maintain continual awareness and understanding of rules and regulations determined by the law and by the DOH, and ensure department remains fully compliant at all times
• Report required information to the Compliance Department, Packaging Department, and to the DOH as necessary
• Follow standard operating procedures (SOP) for all operations, ensuring adherence to company and regulatory compliance (proper weighing, data recording, product tracking, security, green waste disposal, etc.
• Ensure that all product and orders are compliant to include packaging and required batch and content labeling
• Maintain security protocols are maintained during delivery cycles

Administrative

• Maintain accurate and compliant internal records of documents/workbooks including schedules, invoices, manifests, vehicle information, and returns
• Perform administrative duties such as data entry, data transmitting, phone answering, communication drafting, etc.

Maintenance

• Schedule emergency and regular maintenance and repairs to ensure vehicles are safe, compliant, and roadworthy
• Coordinate and/or perform fleet operator-level maintenance
• Ensure vehicles are cleaned, sanitized and ready for use
• Maintain awareness of vehicle conditions and status of critical documentation such as registration and safety inspection
• Maintains and updates service records internally and in MJ Freeway
• Monitor and maintain vehicle storage spaces and climate controls to ensure product integrity is maintained

Process Improvement

• Serve as a proponent for critical continuous improvement, quality and occupational safety initiatives such as the 5S program and Hazard Communication
• Perform quality audits and "ride alongs" to seek process improvement opportunities
• Maintain 5S and sanitation standards (safety, organization, cleanliness, and compliance) within the van loading and order staging spaces
• Ensure daily/weekly/monthly 5S and Sanitation Schedules are completed properly and on time. Serve as a champion for sanitation and bio-security
• Train and coach team members in accordance with SOP, work instructions, process controls, etc.
• Conduct performance gap analysis and identify obstacles to success (forms of waste, variation, etc.)
• Participate in delivery calls and communicate with dispensary customers and driving teams to troubleshoot discrepancies and mitigate common errors
• Engage in honest, innovative, problem solving dialogue

Current Curaleaf employees should use our internal job board to submit an application for current openings: https://app2.greenhouse.io/internal_job_board

Curaleaf creates clean, reliable, trusted cannabis products for wellness and medical use. Our highly-skilled dispensary staff is trained—and dedicated!—to help you find just the right method and concentration to achieve your personal cannabis goals