Dispensary Shift Supervisor

THE OPPORTUNITY

THE TEAM:

WHAT YOU WILL DO:

• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager
• Assist Customer Consultants during transactions with customers to ensure that the customer is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption work
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
  • Correct cash handling and discount application
  • Verification of proper paperwork, documentation, and ID for customers
  • Security measures and safety compliance
  • Maintenance of an organized and clean store
  • Support of open communication with the management team and other coworkers
  • Reporting of team member issues or customer situations
  • End-of-day daily update e-mails
  • Opening and closing duties
• Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations of the city and state
• Lead in the onboarding and training of new Customer Consultants in partnership with the Store Manager

EDUCATION & EXPERIENCE

• High School diploma or General Education Development (GED) required
• Associate or Bachelor's degree in any field preferred
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, service, or hospitality
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling

PHYSICAL REQUIREMENTS

• Occasionally perform desk-based computer tasks
• Frequently sitting and standing
• Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• Must be able to work a flexible schedule to include weekends and holidays
• Complete any needed assistance including oversight and coverage outside of the assigned region as required
• An environment with moderate to loud noise level

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:

BONUS DUTIES YOU SHOULD UNDERSTAND:

Jushi continues to grow rapidly with new cultivation, manufacturing & retail licenses!