Company & Role Overview
Summary
"Trulieve Grows One Patient at a Time"
Requisition ID:
Remote Work Available:
Job Title
Departmen
Reports To
FLSA Status
Pay Rate
ROLE SUMMARY
KEY DUTIES AND RESPONSIBILITIES
- Supervisory and lead responsibilities in the retail setting to support the General Manager and Assistant Managers.
- Provide management and administrative support to the General Manager and Assistant Managers.
- Lead by example in providing strong customer service and driving sales to meet daily sales goals.
- Working knowledge of retail business operations including management of payroll and controlling expenses such as shrink and cash shortages.
- Adhere to all cannabis state-specific regulations and laws, execute, and enforce compliance efforts.
- Support and partner with management on all functions of the business
- Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff
- Ability to assist with customer and employee issues, including but not limited to returns, exchanges, complaints, suggestions, and compliments.
- Administrative duties to include working with POS system and reporting.
- Advanced product knowledge, with ability to disseminate to and mentor associate staff members.
- Ability to follow all SOPs in the dispensary environment across all departments.
- Thorough knowledge, and ability to train all state specific SOPs to the staff.
- Balancing cash registers and cash handling duties.
- Support and partner with store management team on employee communication and recognition to promote positive team interactions.
- Involved in entire training of new employee process, as well as ongoing training and development of associate staff.
- Create and maintain a positive work environment on the sales floor and amongst all team members by approaching the job with a positive attitude.
- Participate in ongoing education and professional development opportunities.
- Seek to improve, learn, and progress throughout employment as well as encouraging others on the team to do so.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management
SKILLS AND QUALIFICATIONS
- Minimum of an associate degree is preferred
- Must be at least 21 years of age
- Must have prior cash handling experience
- Management experience, preferably in retail and/or customer service area is a plus
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Highly motivated, confident, high-energy; flexible and adaptable to changing priorities
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Strong attention to detail; time-management, prioritization, and organizational skills
- Must possess the ability to train, develop and evaluate a patient consultant team
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
- Must be computer literate
- Must possess the mental and physical capacities necessary to perform the job duties
- Must possess a valid driver's license and a clear driving record
- Must be able to pass a level comprehensive background record check and drug screening
ADDITIONAL MINIMUM QUALIFICATIONS
PHYSICAL REQUIREMENTS
- constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices;
- frequently required to manipulate objects of varying sizes and weights (e.g., product, packaging, tools, office machinery); push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl);
- occasionally required to remain in a seated position.
WORK SCHEDULE:
Equal Opportunity Employer -Trulieve Supports a Drug Free Workplace
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Working Environment
(No Information)