Brand Ambassador

Description

Why Prime Wellness of Pennsylvania?

Who you'll work for

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Our Culture:

About the Role

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How you'll make a difference

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• Build and nurture strong relationships with dispensary partners, budtenders and guests statewide.
• Maintain up-to-date knowledge of processed products, plant material/flower varieties, and industry trends.
• Stay informed on regulatory changes and updates to program rules.
• Educate patients on company and product information during dispensary education days, ensuring consumers receive accurate and reliable product knowledge.
  • Involves setting up tables, displays, handing out flyers and materials, which may include standing for 3+ hours at a time.
• Regularly communicate with wholesale clients to gather and relay product feedback.
• Train dispensary staff on new products and product details to facilitate effective sales.
• Promote the brand across the state through outreach at MMJ events, local businesses, nursing homes, medical facilities, etc.)
• Manage and respond to patient insights, complaints, and reimbursement requests from the company inbox to uphold patient satisfaction, in accordance with state regulations and company policies and SOPs. Escalating concerns to relevant departments as needed. Inclusive of processing virtual returns.
• Collaborate with the Sales team to address customer service inquiries
• Assist in developing and supporting marketing materials and concepts, including creating, posting, and re-sharing materials on social media, and distributing to dispensaries as needed.
• Regularly visit assigned dispensaries for retail collateral drops, budtender snacks/treats.
• Organize and share DOH-approved marketing materials in a shared drive.
• Always maintain a positive image of our company brands.

Skills to be Successful

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• High school diploma or equivalent - required.
• Bachelor's degree, preferably in business management - preferred.
• Minimum of 2 years of brand ambassador, sales, and/or customer service - required.
• Minimum of 2 years of industry experience - required.
• Impeccable attention to detail and ability to work within an environment that is constantly changing
• Excellent verbal and written communication skills
• Ability to travel 80-100% of the time; reliable transportation

Perks & Benefits:

• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and ADD&D
• Pet insurance
• FSA and HAS available

Work Environment and Physical Demands

DISCLAIMER

E-Verify Participation Notice

Code of Conduct

Prime Wellness of Pennsylvania

Prime Wellness of Pennsylvania.

Headquartered in New York City, Acreage is a multi-state operator of cannabis ‎cultivation and retailing facilities in the U.S., including the company’s national retail store ‎brand, The Botanist. Acreage’s wide range of national and regionally available cannabis products include the award-winning Botanist brand, the highly recognizable Tweed brand, the Prime medical brand in Pennsylvania, the Innocent edibles brand in Illinois and others. Acreage also owns Universal Hemp, LLC, a hemp subsidiary dedicated to the distribution, marketing and sale of CBD products throughout the U.S.

Since its founding in 2011, Acreage has focused on building and scaling operations to create a ‎seamless, consumer-focused, branded experience. More information is available at www.acreageholdings.com.