Company & Role Overview
Summary
Requisition ID:
Remote Work Available:
JOB TITLE:
POSITION SUMMARY:
KEY DUTIES AND RESPONSIBILITIES:
Vendor Management
- Oversee a portfolio of national, regional, and local vendors, ensuring high-quality service delivery and alignment with company standards.
- Manage the full vendor lifecycle, including selection, negotiation, onboarding, performance evaluation, and termination if necessary.
- Develop and maintain robust vendor contracts that clearly define service-level agreements (SLAs), performance metrics, and compliance expectations.
Emergency Maintenance Response
- Serve as the primary point of escalation for emergency maintenance issues across manufacturing and retail sites.
- Coordinate vendor deployment and ensure timely resolution of emergency maintenance requests.
- Analyze response times and outcomes to continuously improve vendor performance.
Multi-Site Oversight
- Address unique maintenance needs across manufacturing and retail locations, tailoring vendor strategies to meet site-specific requirements.
- Conduct regular site visits (30% travel) to build relationships with on-site teams, ensure compliance, and identify opportunities for improvement.
Operational Excellence:
- Collaborate with internal teams to streamline processes and identify cost-saving opportunities without compromising quality.
- Leverage data to assess vendor performance, track KPIs (e.g., response times, downtime), and report findings to senior management.
- Maintain compliance with company policies and all applicable safety and regulatory standards.
QUALIFICATIONS:
- Proven experience in vendor management, preferably in multi-site manufacturing and/or retail environments.
- Strong negotiation skills and the ability to develop and manage contracts effectively.
- Excellent communication skills with a proven ability to build and maintain strong vendor relationships.
- Demonstrated ability to analyze performance data, develop actionable insights, and implement improvements.
- Familiarity with maintenance management systems (e.g., CMMS) is a plus.
- Bachelor's degree in business, operations, or a related field preferred but not required.
PREFERRED ATTRIBUTES:
- Highly organized and detail-oriented, with strong project management skills.
- Comfortable working in a fast-paced environment and managing multiple priorities.
- Collaborative mindset, with the ability to work cross-functionally and lead without direct authority.
WORK ENVIRONMENT & TRAVEL:
- This is a hybrid role requiring approximately 30% travel to manufacturing and retail locations nationwide.
- Flexibility to respond to emergency situations outside standard business hours is required.
Nearest Major Market:
Working Environment
(No Information)