Healthcare Professional

Description

Requirements

• Assess patient certifications to identify restrictions and recommend appropriate treatment options.
• Communicate patient-specific restrictions to dispensary staff to ensure proper product selection and compliance.
• Provide accurate and timely medication information both in person and over the phone.
• Educate new and returning patients about the properties and benefits of cannabis.
• Consult with patients and review their certifications to recommend the most appropriate treatment plan.
• Ensure adherence to all company policies and federal and state regulations.
• Maintain up-to-date knowledge of cannabis laws, research, and industry best practices.
• HCPs will assist with daily dispensary operations as needed, including inventory control, accepting deliveries, menu auditing, processing returns, fulfilling online and in-store orders, handling point-of-sale transactions, monitoring cameras, and supporting patient flow (kiosk assistance, monitoring, etc.).
• Focus on delivering a high-quality, patient-centered experience
• Complete and maintain the required Pennsylvania Department of Health Cannabis Health Professional certification
• Support employee training initiatives when applicable. Secure coverage for scheduled time off and communication of schedule changes in advance
• Other duties as assigned

Qualifications

• Must be at least 21 years of age
• Valid driver's license required
• Minimum of 2+ years of relevant pharmacy or patient-care experience
• Strong patient-focused approach with excellent communication skills
• Ability to learn and apply knowledge of cannabinoids and their effects on the human body
• Experience with point-of-sale systems and retail operations preferred
• Working knowledge of inventory management and reporting
• Highly motivated, self-directed, and able to work independently or collaboratively
• Strong critical thinking and problem-solving skills
• Proven ability to perform in a fast-paced, dynamic environment
• High level of professionalism and ability to handle confidential information
• Must pass all required background checks and state badging requirements

Working Conditions / Physical Demands

• Exposure to cannabis and potential allergens in the workplace
• Ability to lift and move up to 30 pounds independently
• Ability to stand for extended periods
• Capable of performing physical tasks such as bending, kneeling, stooping, and working in confined spaces

TILT is an Equal Opportunity Employer Committed to DEI

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TILT is a combination of leading cannabis companies that deliver products and services to businesses operating in the cannabis industry. Taking care of our people and doing what’s right for the business are complimentary imperatives at TILT Holdings Inc.