CRM Marketing Specialist

Location: Ann Arbor, MA

View cannabis job requirements in Massachusetts
Job Posted:
May 23, 2026
Company:
C3 Industries

Company & Role Overview

Summary

Who we are...

What we're looking for...

In this role you will...

  • Manage the end-to-end execution of CRM campaigns, including setup, QA, and deployment across email, SMS, and push channels.
  • Partner with Creative, Brand, and Retail Marketing teams to ensure all assets and copy meet brand standards and are delivered on schedule.
  • Manage and maintain the CRM calendar, prioritize incoming campaign requests, and use Asana to coordinate timelines and communicate dependencies.
  • Build, test, and deploy campaigns within Alpine IQ, ensuring all content, targeting, and links function correctly prior to launch.
  • Maintain and optimize lifecycle journeys, including welcome, winback, loyalty, and retention flows.
  • Track and analyze campaign performance, producing actionable insights to improve conversion, retention, and engagement metrics.
  • Develop standardized campaign reporting and performance dashboards in partnership with Analytics.
  • Document campaign setup processes and maintain accurate version control of templates and workflows.
  • Collaborate with the CRM Senior Manager and Director to align execution priorities with overall CRM strategy and promotional calendar.
  • Partner with internal stakeholders to identify new CRM opportunities that enhance the customer experience and drive incremental revenue.
  • Monitor industry trends and competitors to inform strategy and identify new opportunities.

JOB REQUIREMENTS:

  • Bachelor's degree in Marketing, Communications, Business, or a related field required.
  • 1-3 years of experience in CRM, email, or digital marketing, preferably in retail, CPG, or a regulated industry.
  • Hands-on experience with CRM or marketing automation platforms (Alpine IQ preferred; Klaviyo, HubSpot, Marketo, or similar acceptable).
  • Familiarity with performance reporting tools (Excel, Google Sheets, Power BI preferred).
  • Excellent organizational and project management skills with a high attention to detail.
  • Strong written and verbal communication skills; ability to collaborate effectively across teams.
  • Demonstrated ability to manage multiple campaigns simultaneously and meet tight deadlines.
  • Creative problem-solver with a proactive and analytical mindset.

Benefits

  • Medical, Dental, & Vision Insurance for full-time staff
  • Life Insurance
  • Short-term & Long-term Disability Insurance
  • Paid time off
  • 401k
  • Company paid holidays

Compensation Estimate Disclaimer

Working Environment

(No Information)

About C3 Industries

C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce the highest quality, indoor cannabis flower, and extracted products at our state-of-the-art facilities in Oregon and Michigan.

At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.