Part-Time Lead Retail Sales Associate

Location: 1776 E Sunrise Blvd, Fort Lauderdale, FL 33304

Everyone is welcome here

IN A NUTSHELL...

WHAT YOU WILL BE DOING

• Act as training ambassador: support new hire orientation, new product launch education, and skill development of the team.
• Coach associates on consultative selling techniques, cross-selling, and upselling to maximize customer value and store performance.
• Partner with the Store Manager to communicate key business results, sales goals, and performance metrics to the team; reinforce actions that drive success.
• Assume the role of Manager on Duty as needed, responsible for operational tasks including opening/closing, banking, and store security.
• Model best-in-class service that consistently exceeds customer expectations and builds long-term relationships.
• Provide customers and caregivers with expert cannabis recommendations, including therapy goals, product effects, dosing, and methods of consumption.
• Participate in the patient intake process, entering and maintaining appropriate records in compliance with privacy and regulatory standards.
• Accurately process and complete customer transactions using point-of-sale systems.
• Appropriately resolve customer concerns, inspiring long-term loyalty and trust in our brands.
• Support merchandising and promotional execution, ensuring displays and product knowledge align with current campaigns.
• Maintain accurate records of all activities in accordance with state and federal regulations.
• Foster a positive team culture built on collaboration, accountability, and continuous improvement.
• Perform other related duties, responsibilities, or special projects as assigned to support overall store operations and business success.

EXPERIENCE AND SKILLS YOU'LL BRING

• Required
  • Age 21 or over
  • High School Diploma or equivalent
  • Valid Government-Issued Photo ID
  • 2+ years experience in a retail or a similar customer-facing environment where sales and service are critical
  • Demonstrated ability to drive sales results and influence others
  • Flexible availability, including evenings, weekends, and holidays
  • Strong attention to detail with the ability to multitask, plan, and manage time effectively
  • Excellent communication and interpersonal skills
  • Ability to de-escalate and resolve customer concerns professionally
  • Proficiency in Microsoft Office Suite
  Preferred
  • Proven track record of leadership capabilities
  • Experience in coaching and developing retail teams on sales skills
  • Cannabis industry experience a plus

YOU WILL BE SUCCESSFUL IF YOU...

• Are motivated by results and take pride in exceeding sales goals
• Can translate business results into clear action for your team
• Lead by example through a hands-on, collaborative approach
• Thrive in a fast-changing environment
• Inspire trust and respect from peers and customers alike

WHAT YOU GET

• Employee discount
• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance
• Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PHYSICAL REQUIREMENTS

• Ability to remain in a stationary position for prolonged periods
• Ability to assist with lifting stock and materials
• Ability to move around the store and retrieve product as needed

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision

Our Mission

Our Values -

Parallel is one of the largest privately-held, vertically-integrated, multi-state cannabis operators in the U.S. with active operations in five high-growth cannabis markets. In each market we are known by distinct retail brand names:  ‍

• Florida: Surterra Wellness
• Massachusetts: NETA 
• Texas: goodblend 
• Pennsylvania: goodblend 
• Nevada: The Apothecary Shoppe

Parallel is building a leading well-being company and are looking for the best, most diverse talent to join our team. We have a high-performance, inclusive, and employee-focused culture, that focuses just as much on how we do things as on what we do. We strive for the highest compliance to our laws and regulations, while finding the most efficient and innovation solutions that will benefit how we continue to serve our customers.