Lead Budtender

Vireo Health

Lead Budtender

Cannabis Patient Centers/Dispensaries - Burnsville, MN - Full Time

Who we are:

What the role is about:

What impact you'll make:

• Participates in helping develop policies and process related to regulations, products, systems, and dispensary operations

• Helps promote and support company best practices across all dispensary locations.

• Identifies and trains preceptors at the dispensary to help facilitate consistent training across all locations.

• Facilitates necessary changes in customer-facing communication in partnership with the GM, Retail Operations Manager and the Marketing team

• Trains newly hired Budtenders on dispensary policies, procedures, and the use of cannabis-based products.

• Records notes when requested in any team meeting and can lead and conduct meetings when requested.

• Assists with developing and implementing streamlined communication to all dispensary staff.

• Plays an active role in developing and sustaining customer education and support initiatives.

• Helps enforce and support all Budtender staff on processes and procedures, including cleaning and sanitation standards.

• Represents the bartender as a Green Goods Role Model displaying the company core values.

• Participates in company initiatives to achieve set goals and performance indicators; contributes to team success by accomplishing related results as needed.

• Assists with the incoming orders, shipments, and deliveries of supplies.

• Serve as a solution-focused leader by identifying opportunities to improve company goals, directives, and operational performance.

• Complete other tasks/projects as assigned.

• Work effectively with leadership to balance responsibilities between Budtender and Lead Budtender duties, including:

• Serving in a Budtender role while remaining responsible for Lead Budtender duties.

• Transitioning into a Budtender role when scheduled as a Lead Budtender based on business need.

• Supporting operational needs at any dispensary location.

• Required to fill job descriptions set forth as a Budtender.

• Follows all process and regulations related to dispensing cannabis products to customers.

• Follows all implanted SOPs .

• Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process cannabis products in compliance with applicable regulations maintained by the Office of Cannabis Management.

• Completes dispensary operational requirements by maintaining an organized workflow; verifying preparation and labeling of products, verifying order entries and charges.

• Flexible availability including but not limited to weekends and evenings.

What you've accomplished:

• A high school diploma and 1-3 years experience in a retail environment.

• 1-2 years of direct management experience preferred.

• Outstanding customer service skills.

• Proficiency with MS Office required

• Excellent communication skills, verbal and written, to communicate effectively with patients, families, and co-workers.

• Ability to meet assigned deadlines while maintaining attention to detail.

• Prompt attendance to shifts and responsible time management.

• Ability to establish and maintain effective working relationships.

• Ability to work in a team environment, as well as independently.

• A lifelong learner willing to stay on top of the constant changes of the cannabis industry.

• Ability to handle multiple tasks simultaneously.

• Ability to work in a fast-paced environment and adaptable to change.

• Ability to understand, support, and implement community and organizational policies/procedures, along with government regulations.

• Ability to accept constructive feedback and grow with position/company.

• Ability to analyze information and implement quality control.

• Acts ethically and applies good judgment.

What we offer:

• Compensation: $26.50/hour plus tips
• Competitive union benefits offered

Why Choose Vireo?

• A Growing Industry:

• Passionate Culture:

Employee Perks:

• Making an Impact:

EEO Statement

www.vireohealth.com