Retail Delivery Associate

Retail Delivery Driver - Full Time

About the Role:

Delivery Driver

What You'll Do:

• Customer Experience & Teamwork
  • Deliver an exceptional customer experience at every touchpoint-whether in-store or at the customer's door.
  • Communicate professionally and proactively during deliveries, ensuring clarity and satisfaction.
  • Build trust and rapport by answering questions and offering helpful product information.
  • Greet and assist all guests warmly, providing personalized product recommendations.
  • Resolve concerns with professionalism and ensure customer satisfaction.
  • Promote loyalty programs and create a positive, inclusive atmosphere with your team.
• Delivery & Compliance
  • Safely transport cannabis products in compliance with company policies and all state regulations.
  • Plan and execute efficient delivery routes for timely, accurate service.
  • Adhere to all traffic laws and safe driving practices.
  • Accurately handle cash payments and complete required delivery documentation.
  • Maintain clean, safe, and well-functioning delivery vehicles, including logs and inspection records.
  • Proactively communicate delivery status, delays, or issues to customers, the Store Manager, and internal teams.
• Store Operations
  • Assist with store operations: opening/closing, ID checks, POS transactions, and inventory tasks like restocking and fulfilling online orders.
  • Keep the store clean, organized, and fully stocked.
  • Support store operations as a Store Associate when not on delivery, based on business needs.
• Sales & Performance
  • Consistently meet or exceed daily sales goals through upselling and product knowledge.
  • Highlight promotions and complementary items to enhance customer satisfaction.
  • Stay informed on product updates and promotions for a seamless customer experience.
  • Adapt quickly in a fast-paced, ever-changing retail environment.

What You'll Bring:

• High school diploma or GED.
• Per state compliance guidelines, you must be at least 25 years old.
• Valid driver's license with a clean driving record.
• At least 6 months of experience in a customer-facing or sales role.
• Experience using POS systems and handling cash transactions accurately.
• Ability to thrive independently and as part of a team in a compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Excellent communication, multitasking, and organizational skills.
• Comfort with technology and willingness to learn new tools.
• Strong problem-solving and conflict resolution skills with a calm, solution-oriented approach.

Even Better If You Have:

• Previous experience in a regulated retail environment.
• Familiarity with cannabis products and industry regulations.
• Background in delivery or logistics roles.
• Proven ability to meet sales goals and KPIs.
• Experience with e-commerce systems and order fulfillment.

Physical Requirements:

Work Environment:

What We Offer:

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Follow us on Social Media:

Our Vision:

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

***Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas.

***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate's immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.

Curaleaf creates clean, reliable, trusted cannabis products for wellness and medical use. Our highly-skilled dispensary staff is trained—and dedicated!—to help you find just the right method and concentration to achieve your personal cannabis goals