Dispensary Supervisor I

Vireo Health

Dispensary Supervisor I

Cannabis Patient Centers/Dispensaries - Minneapolis, MN - Full Time

Who we are:

What the role is about:

What impact you'll make:

• Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs
• Mentor new hires and support onboarding like a pro
• Step up as Manager on Duty when needed
• Deliver real-time coaching and occasional course-correction to help your team grow

• Tackle escalated customer/patient concerns with grace and empathy
• Set the gold standard for service-then train others to meet it
• Keep our service game strong and consistent, every shift

• Keep front of house shelves stocked
• Assist with product delivery intake as needed

• Ensure smooth, accurate drawer operation every time
• Approve returns and discounts with integrity
• Follow proper procedures to keep our cash flow secure

• Verify IDs, intake info, and track products with precision
• Utilize POS and inventory tracking systems

• Educate both staff and customers on cannabis strains, products, and consumption methods
• Owning the sales floor by assisting customers through the ordering process from start to finish
• Drive sales by encouraging upselling and highlighting current promos

• Open and close the store
• Adhere to and uphold all security measures and safety policies
• Support the dispensary management team in ensuring company standards, compliance policies and Minnesota state regulations are followed
• Must be able to work a flexible schedule 40 hours a week to include weekends, nights and holidays

What you've accomplished:

• Must be 21 or older.
• Minimum 1+ years of retail leadership or management experience
• Must be proactive, with a strong work ethic, attention to detail, strong communication, customer service and leadership skills
• Meet timeliness consistently in fast paced environment and be able to effectively work under pressure
• Continuously open to constructive, developmental feedback
• Ability to use standard office equipment and computer software
• Must pass all required background checks
• Must be and remain compliant with all legal and company regulations for working in the industry
• Requires open availability working days, nights, and weekends. Ability to work full-time, reliable, responsible, and dependable attendance
• Candidates must have the ability to stand for extended periods, climb a ladder and to move and handle boxes of products/merchandise (weighing up to 50 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above

What We Offer:

• Compensation: $25-27/hour
• Competitive health, dental, and vision insurance on the 1st of the month after you start
• 401k and life insurance
• 11 days of accrued PTO in addition to 2 wellness days and volunteer hours

Why Choose Vireo:

• A Growing Industry:

• Passionate Culture:

• Employee Perks:

• Making an Impact:

EEO Statement

www.vireohealth.com